Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While primarily remote, this role requires occasional visits to the Bristol office or London.
We are looking for a proactive and eager DevOps Engineer who is keen to learn, grow, and get involved in both the exciting and the more routine tasks that keep our infrastructure running smoothly. This role is perfect for someone with a foundational understanding of DevOps who is ready to expand their skills and take on new challenges.
What you will be doing:
- Collaborate closely with the development team to deploy and maintain application infrastructure.
- Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
- Work with Kubernetes, Docker, and Helm to deploy applications from development through to production environments.
- Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
- Write and manage automation pipelines for application deployment and maintenance.
- Engage in the day-to-day management of Linux servers via the command line.
- Document processes and best practices clearly and concisely.
- Assist in deploying, monitoring, and maintaining data pipelines, ETL/ELT processes, and data infrastructure.
- Collaborate with data engineers to support data workflows and ensure timely and accurate data delivery.
What you will bring to the role:
- 3-5 years of experience in DevOps Engineering or a related field.
- Experience with Linux command line and networking, particularly within Kubernetes environments.
- A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
- A foundational understanding of security best practices.
- An eagerness to learn and adopt best practices around containerization and application performance within containers.
- Experience working with distributed and remote teams.
- An understanding of scripting languages like Bash, Python, or Go.
Bonus Skills
- Experience with Kubernetes and Helm templating.
- Familiarity with cloud infrastructure, particularly AWS.
- Previous experience with tools such as Elasticsearch, RabbitMQ, MySQL, Ansible, Redis, and Jenkins.
- Experience with data warehouse products such as MSSQL and Snowflake.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- 3-5 years of experience in DevOps Engineering or related field
- Experience with Linux command line and networking, particularly within Kubernetes environments
- Experience working with Kubernetes, Docker, and Helm to deploy applications
- Ability to write and manage automation pipelines for application deployment and maintenance (CI/CD)
- Experience deploying, monitoring, and maintaining data pipelines and ETL/ELT processes
- Understanding of scripting languages such as Bash, Python, or Go
- Foundational understanding of security best practices
- Experience working with distributed and remote teams
- Clear, concise documentation of processes and best practices
- Helm templating
- Familiarity with AWS cloud infrastructure
- Experience with Elasticsearch, RabbitMQ, MySQL, Ansible, Redis, and Jenkins
- Experience with data warehouse products such as MSSQL and Snowflake
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
