DataOps Engineer

Posted One Month Ago
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Mumbai, Maharashtra, IND
Hybrid
Mid level
Marketing Tech • Travel • Financial Services
The Role
Responsible for automating, securing and operating the companys data platform. Manage Snowflake, Kafka, MongoDB and AWS infrastructure; build CI/CD and Terraform IaC; implement monitoring with Datadog; perform patching, incident response, and cost/performance optimisation; support networking, access governance, disaster recovery and platform reliability standards.
Summary Generated by Built In

Purpose of the job

The DataOps Engineer will play a critical role in ensuring the reliability, security and operational excellence of Collinson's modern data platform. As a key member of the Data & Analytics team, you will be responsible for automating platform operations, maintaining cloud infrastructure, supporting CI/CD pipelines and ensuring the platform remains secure, scalable and highly available.

In this hands-on role, you will work closely with Data Engineers, Security, Infrastructure and Product teams to support enterprise-wide data initiatives through automation, observability and platform standardisation.

Key Responsibilities

· Manage and maintain Snowflake, Kafka, AWS, MongoDB and supporting data platform infrastructure.

· Build and maintain CI/CD pipelines and deployment automation.

· Develop and maintain Infrastructure as Code using Terraform.

· Manage AWS networking including VPCs, VPC Peering, PrivateLink and secure private networking.

· Work with the Central Network team to implement and support enterprise networking solutions.

· Support Confluent Kafka platform operations and event-driven data integration patterns.

· Perform platform patching, upgrades, and lifecycle management.

· Ensure timely remediation of security vulnerabilities and compliance with security standards.

· Implement monitoring, alerting and observability using Datadog and platform monitoring tools.

· Support production incidents, root cause analysis, and operational improvements.

· Maintain platform documentation, operational runbooks, and engineering standards.

· Optimize platform performance, reliability, and cloud costs.

· Support platform governance, access management, and disaster recovery activities.

· Evaluate emerging technologies and recommend improvements to platform engineering practices.

· Own operational excellence of the data platform.

· Define and improve platform reliability standards.

· Drive automation and reduce manual operational effort.

· Improve developer experience for data engineering teams.

· Develop and maintain operational metrics, SLAs and SLOs to improve platform reliability and availability.

Knowledge, skills and experience required

Mandatory Technical Skills

DataOps & Platform Engineering

  • AWS fundamentals

  • Snowflake Administration

  • MongoDB

  • Confluent Kafka Platform

  • Python

  • SQL

  • Git

  • CI/CD pipelines

  • Infrastructure as Code (Terraform)

  • Data Observability and Monitoring (Datadog)

  • Incident Management

  • Production Support

  • Security Patching

  • Vulnerability Management

  • Performance optimisation

  • Cost optimisation

AWS Networking

  • VPC

  • VPC Peering

  • AWS PrivateLink

  • Route 53

  • Security Groups

  • IAM

  • Private networking

  • Central Network integration

Preferred Skills

  • AWS Transit Gateway

  • AWS Direct Connect / VPN concepts

  • Datadog dashboards and alerting

  • Airflow

  • Platform Engineering / SRE practices

Nice to Have

  • Generative AI fundamentals

  • LLM integration patterns

  • AI Agent frameworks

  • Machine Learning platform awareness

  • Real-time analytics architectures

Person Specification

• Self-motivator with a desire to learn new skills and embrace new technologies in a constantly changing technology landscape

• Strong problem-solving and analytical skills.

• Passion for automation, reliability and secure platform operations.

• Self-motivated with a continuous learning mindset.

• Strong stakeholder management and communication skills.

• Ability to communicate technical concepts to non-technical audiences.

• Collaborative team player who thrives in agile environments.

• Quality-focused with strong attention to detail.

• Ability to balance business priorities with technical excellence.

• Proactive in identifying opportunities for improvement and innovation.

• Comfortable working across global teams and multiple business domains.

Skills Required

  • AWS fundamentals
  • Snowflake Administration
  • MongoDB
  • Confluent Kafka Platform
  • Python
  • SQL
  • Git
  • CI/CD pipelines
  • Infrastructure as Code (Terraform)
  • Datadog (monitoring/observability)
  • Incident Management
  • Production Support
  • Security Patching
  • Vulnerability Management
  • Performance optimisation
  • Cost optimisation
  • VPC (AWS networking)
  • VPC Peering
  • AWS PrivateLink
  • Route 53
  • Security Groups
  • IAM (AWS Identity and Access Management)
  • Central Network integration / working with network teams
  • Platform documentation and runbooks
  • Support Confluent Kafka platform operations and event-driven integration
  • Develop and maintain operational metrics, SLAs and SLOs
  • AWS Transit Gateway
  • AWS Direct Connect / VPN concepts
  • Datadog dashboards and alerting
  • Airflow
  • Platform Engineering / SRE practices
  • Generative AI fundamentals / LLM integration patterns / AI Agent frameworks
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The Company
2,300 Employees
Year Founded: 1989

What We Do

Collinson is a privately owned global loyalty and benefits company that designs customer-experience products and solutions for leading brands. Its expertise serves financial services, travel and retail clients, helping them acquire, engage and retain customers, strengthen loyalty, enrich travel experiences, protect customers and assist them in times of need. Its offerings include Priority Pass and reward-programme partnerships across more than 170 countries.

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