Dataload Specialist

The Data Load Specialist candidate will be responsible for daily monitoring and managing of multiple file processing applications as well as work requests from clients and other Equifax teams.  This role is critical to ensure revenue generating records are loaded and processed successfully for all Workforce Solution applications.
 

• The Data Load Specialist candidate will be responsible for daily monitoring and managing of multiple file processing applications as well as work requests from clients and other Equifax teams.  This role is critical to ensure revenue generating records are loaded and processed successfully for all Workforce Solution applications.  

• Ensure scheduled data load processes (automated and non-automated) are executed in a timely manner and in accordance with our service level agreements (SLAs)

• Resolve any file or data failures from file retrieval, file mapping and renaming to the end of a successful load to the database

• Escalate failures or outages of application, server, file share, or database errors.

• Participate in system maintenance by stopping production applications and verify successful code changes

• Complete client sftp setup and file processing configuration and resolve client set up issues in a timely manner.

• Contribute to process improvement efforts of the team

• Assist with documenting processes and procedures and ensure existing documentation is revised when processes are modified

• Communicate with internal and external customers in a professional, customer-service oriented manner

• Regular attendance is an essential function of the job and is required. Monitoring of data load processes is required during normal business hours as well as scheduled on-call after hours

• Bachelor’s degree

• 2+ years of related experience with dataload and file manipulation

• Additional technical experience in the Computer Sciences field or related area

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What could set you apart:

• You have experience with any or all of the following:

  • IBM Sterling Software Gateway MFT Software

  • SQL searches and database updates.

  • XML language statements

  • Powershell

  • Job scheduling tools (i.e. Windows Scheduler, Tidal

• Excellent knowledge of Google Cloud Environment

• Software knowledge/experience:  Google Workspace products, Salesforce, ServiceNow, Adobe Workfront

• Highly attentive to detail

• Customer service oriented

• Skilled problem solver with ability to analyze information to make an independent decision

• Strong organizational and multitasking skills and ability to follow up on outstanding issues and meet deadlines in a high-demand environment

• Ability to learn and understand new technologies quickly  

• Experience with 

  • Common forms of electronic data transfer methods (SFTP)

  • Data encryption methods (PGP, ZIP)

  • Data communication applications (e.g., Remote Desktop Services)

  • Google Workspace (formerly G Suite)

  • Oracle databases

  • Understanding of networks with multiple domains and firewall openings. 

• Adept in working with cross-functional teams maintaining the highest level of integrity, courtesy, respect, and professionalism while interacting with clients, team members, Equifax employees, and business contacts 

• Excellent verbal and written communication skills