Database Support Analyst 2

Job Description Summary
Works with Client Services Account Managers/Sales Team and customers to get detailed data specifications

• Manages data segmentation requests to determine the optimum data set for each client centered around HCP (Healthcare Professional) and DTC (Direct-to-Consumer) audience creation
• Leverages knowledge of healthcare/pharma terminology
• Experience with Health Information Management or other healthcare billing/coding (e.g. ICD-10, CPT/HCPCS and NDC coding structures)
• Reviews published healthcare research around clinical diagnosing and prescribing behavior
• Manages data preparation and workflow processes across internal and external teams
• Processes customer provided deliverables leveraging Excel and other data analytics tools
• Verifies the accuracy and completeness of data deliverables (i.e. data counts/files or campaign dashboards) prior to release to the customer
• Executes, QAs, and helps to process data inquiries from internal Sales teams
• Analyzes data files and business intelligence dashboards
• Assists in maintaining internal operations documentation and customer facing documentation

Experience Requirements:

• Bachelor’s Degree or equivalent
• 1+ years of professional experience

Relevant Skills:

• Advertising agency, marketing pharmaceutical, healthcare industry experience highly preferred
• Exceedingly organized, extreme attention to detail and excellent communication skills
• Data processing experience as well as excellent quantitative and analytical skills
• Advanced Microsoft Excel skills
• Experience with or ability to learn data intelligence platforms
• Eager to learn – must have a curious mind and insatiable appetite for knowledge
• Understand objectives and be able to work independently
• Problem-solver - able to focus on and ask the right questions to troubleshoot a problem
• Flexible personality – able to adapt to changing priorities
• Ability to work in fast-paced environment while demonstrating the ability to multi-task and keep multiple projects on-track

Preferred Qualifications:

• Experience working with internal and external stakeholders
• Experience using data transformation tools, like Alteryx
• A general knowledge of digital advertising helpful, but not required
• Salesforce.com experience a plus

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com