Database Intern

Posted 5 Days Ago
Be an Early Applicant
São Paulo, BRA
In-Office
Internship
Professional Services • Social Impact
The Role
Support Data Management team with Salesforce and database operations: data cleaning, deduplication, standardization, donor record maintenance, segmentation list creation, payment gateway monitoring and reconciliation, and ad-hoc operational support to improve data quality and CRM processes.
Summary Generated by Built In

Deadline for Applications

July 11, 2026

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

Internship

Target Start Date

2026-07-15

Terms of Reference

General Background:
The Private Sector Partnerships (PSP) team plays a strategic role in resource mobilization through individual giving and private partnerships. High-quality and reliable data are essential to ensure effective campaign execution, accurate donor segmentation, and strong relationship management.
Within this context, the Data Management team is responsible for maintaining data integrity, ensuring database organization, and supporting daily operations across key systems such as Salesforce and payment gateways.
The purpose of this internship is to support the Data Management team in daily data operations and system management, contributing to:
• Improved data quality and integrity
• Efficient donor segmentation for PSP campaigns
• Operational support for CRM (Salesforce) and payment systems

The intern will work under the direct supervision of the Data Management Associate.
Duties and Responsibilities include:
• Data Management and Salesforce: Perform updates, corrections, data cleaning, standardization and data enrichment.
• Support the creation and maintenance of donor records
• Assist in monitoring database integrity
• Donor Segmentation: Support creation of segmentation lists and data extraction under PSP team guidance and document segmentation processes for future use
• Payment Gateway Operations: Monitor transactions and support reconciliation and
adjustments.
• Data Cleaning: Execute deduplication, standardization, and organization tasks.
• Operational Support: Assist with ad hoc requests and process improvements.
• Collaborate with PSP and other internal teams when required
Expected Results
By the end of the internship, the intern is expected to:
• Contribute to improving overall database quality
• Deliver accurate and timely support to PSP segmentation needs
• Demonstrate understanding of data flows and systems (Salesforce and payment gateway)
• Support the organization and standardization of internal processes
Minimum qualifications required:
• Be a recent graduate (completed studies within one year of applying to this internship) or have completed at least two years of undergraduate studies school program in a relevant field (Data Engineering, Information Systems, Statistics or related fields) from a university or higher education facility accredited by UNESCO;
• Interest in data management, systems, and CRM tools
• Strong organization skills, attention to detail, analytical skills, and interest in data.
• Fluency in Portuguese and intermediate communication skills in English.
• Desirable familiarity with databases and CRM tools (Excel, Salesforce, Power BI.).
Disclaimer
To be eligible for a UNHCR internship, applicants must be current undergraduate, graduate, or Ph.D. students, or recent graduates who completed their studies within the last two years at an IAU/UNESCO-accredited university. Candidates of any nationality may apply, but they must have completed at least two years of undergraduate study in a field relevant to UNHCR’s work, demonstrate English proficiency at a minimum B2 level (with additional UN language requirements depending on the duty station), and must not have immediate family members employed by UNHCR as staff.

 

Standard Job Description Required Languages Portuguese

,

,

Desired Languages English

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other information

This position doesn't require a functional clearance

Remote

No

Skills Required

  • Recent graduate (completed studies within one year) or at least two years of undergraduate study in Data Engineering, Information Systems, Statistics or related field from a UNESCO-accredited institution
  • Interest in data management, systems, and CRM tools
  • Strong organization skills, attention to detail, and analytical skills
  • Fluency in Portuguese
  • Intermediate communication skills in English (minimum B2)
  • Familiarity with databases and CRM tools (Excel, Salesforce, Power BI)
  • Eligibility for UNHCR internship (IAU/UNESCO-accredited university enrollment or recent graduate, no immediate family employed by UNHCR)
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The Company
16,381 Employees
Year Founded: 1950

What We Do

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for people forced to flee their homes due to conflict and persecution.

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