IDEALFORCE has a CONTRACT position available immediately for a Database Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.
Job Description
Utilize SQL to mine and analyze data. Occasional testing of new applications to test functionality with companion applications.
• Responds to user requests for system help;
• Identifies causes of user problems and potential solutions;
• Enters problems information into an automated issue tracking system;
• Corrects pended encounters either directly, or through working directly with vendors:
• Runs scheduled production jobs;
• Test new production releases;
• Maintains Production Job Schedule;
• Prepares statistical reports on help desk utilization;
Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access
Researching and problem solving report discrepancies; performs other duties as assigned
Technology Skill Level Experience Required
Database Systems/Database Tools
SQL Server 2008 R2 Advanced 3 years
Basic T-SQL skills Advanced 3 years
QA/Testing - Approaches, Applications
Excellent Communication skills both verbal & written
College degree
Misc. applications
MS Office: Excel, Access, Word and Outlook Advanced 5 years
Proven Analytical skills, ability to research and problem solve Advanced 5 years
Math & Problem solving skills; mathematical accuracy is a must Advanced 5 years
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Skills Required
- Proficient in SQL for data mining and analysis
- Experience with SQL Server 2008 R2 (3 years)
- Basic T-SQL skills (3 years)
- Run scheduled production jobs and maintain production job schedule
- Test new production releases and occasional application testing
- Log and track user issues in an automated issue tracking system
- Proficient with Microsoft Office: Excel, Access, Word, Outlook (advanced, 5 years)
- Proven analytical, math, and problem-solving skills (advanced, 5 years)
- Prepare, analyze, reconcile reports and produce help-desk utilization statistics
- Excellent verbal and written communication skills
- College degree
- Ability to work onsite in Phoenix; local candidates only
What We Do
Idealforce is a premier talent acquisition solutions provider that helps corporations find top-performing talent through innovative ways and technologies. The company offers unparalleled talent acquisition and management services, helping businesses find quality talent cost-effectively while assisting talented individuals in finding the best employers where their skills are recognized and rewarded.
