Senior SOC Analyst

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Granicus is looking to mature and improve its security operations capabilities and is looking for someone to provide leadership and expertise to protect the confidentiality, integrity, and availability of the organization. If you’re a self-starter who wants to help drive repeatable, high quality processes and deliver high value outcomes in the areas of information security monitoring, detection, response, and threat hunting then we want to hear from you. Our core beliefs are building trust within the organization as well as with our clients, building strong intergroup relationships, evolving knowledge, and always being on the lookout for ways to improve. 

You will love this job if you have

• Four to seven years of experience in Information Security role
• Proven success in providing analysis, summary, and recommendations of cyber security incidents
• Experience with SOC tools such as SIEM, EDR, DLP
• Passion for finding and remediating cyber security threats
• Expert knowledge of operating systems internals, Windows, Mac, Linux
• Advanced or expert knowledge of networking concepts, including TCP/IP, DNS, routing, firewalls
• Advanced or expert knowledge of common threat actor TTPs
• Excellent written and verbal communication skills
• Ambition for career growth within Information Security
• Experience in forensic tools and malware analysis is preferred
• Experience with AWS or Azure Security Analysis is preferred
• Industry standard certifications like CISSP, CISM, GSEC, GCIH, etc
• NOTE: This role requires candidate to be available in 24/7 rotational shift.

What your impact will look like here

• Serving in the front lines defending against cyber security threats
• Monitoring Information Security tools and responding to alerts
• Follow established Incident Response playbooks to address security threats in a consistent manner
• Investigate and analyse security events and recommend remediation actions
• Document and communicate incident status to stakeholders
• Execute threat hunting procedures to proactively find security concerns
• Assist in the development and testing of new procedures and processes
• Continuous learning and improvement

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.