Candidates must be located in our core footprint of Wisconsin, Illinois, or Minnesota.

Job Summary
Acts as a liaison between technology and CRM business partners for the creation of business requirements. Participates in planning, definition and testing of changes. Performs data analysis and rule recommendations. Generates on-going and ad-hoc reporting.

Job Accountabilities

• Manage CRM project initiatives by writing and reviewing business and design requirements, developing test cases, testing and implementation support.
• Manage CRM project initiatives to include project planning, estimates, and prioritization.
• Assessing business needs and solutions to recommend and ensure ongoing increase in efficiencies and effectiveness.
• Analyze, anticipate, and support data and reporting requirements for corporate risk solutions including management and board reporting as well as data needs for regulatory and audit requests.
• Mine and clean data from multiple sources, then analyze results to identify trends and patterns in order to recommend and configure changes for CRM application parameters leveraging excel or tools that support reviewing analytics and metrics.
• Developing, managing and evolving documentation in support of business line support of tools, models and validations.
• Analyze and recommend system configurations, forms, modeler and other business line configurations within the CRM Applications.
• Provide recommendations with clear and concise rationale to be able to defend the change if asked by management, auditors and/or regulators.
• Work with technology, serving as business line resource for questions, issues, data, configuration, reporting, and general business line support for CRM tools and systems
• Maintaining knowledge by attending educational workshops; reviewing professional publications; establishing personal networks in support of data, configurations, tuning, reporting, and regulatory requirements.
• Promote and advocate collaborative, teamwork environment by coaching and mentoring colleagues focusing on leveraging colleague strengths.

Education

• Bachelor's Degree or equivalent combination of education and experience Business, risk, compliance, technology, analytics or related field Required

Experience

• 2+ years Progressive application, data, and or analytics experience within the financial services and/or BSA / risk / compliance function Required
• SQL experience Required
• 4-10 years Progressive application, data, and or analytics experience within the financial services and/or BSA / risk / compliance function Preferred

Licenses and Certifications

• Other CAMS, Fraud, Risk, PMP, or other certification in support of technology, data, analysis or risk based functions within 3-5 years, Preferred

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: [email protected]

Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated's anonymous Ethics Hotline.

Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.