About the job
Help us build a community of innovation dedicated to excellence and join us on our journey as part of a best-in-class open source enterprise data and analytics team. The Red Hat Enterprise Data and Analytics (EDA) team is looking for a Senior Portfolio and Demand Analyst to join us. In this position, you will apply project and program management best practices to support all aspects of the EDA initiative portfolio management efforts, including initiative justification and value, status and detailed reporting, closeout, and strategic alignment and staffing allocation throughout the initiative life cycle. You will implement continuous improvement to EDA processes and behaviors to ensure an efficient, effective, and transparent operating model. As a Senior Portfolio and Demand Analyst, you will measure and communicate the health and performance of each initiative in the portfolio in context of schedule, cost, resource allocation, and value. You will need interpersonal and organizational skills to motivate portfolio initiative owners to define, capture, and maintain the critical initiative data used by EDA leadership. You will facilitate collaboration with stakeholders to manage performance and value metrics, report status, progress, and trending of the entire initiative portfolio assisting the governance process for planning, managing, and prioritizing initiatives. To be successful in this role, you should have great communication, planning, and finalizing skills. This role is part of EDA's Acceleration and Strategy team and reports to the strategic business operations manager. Successful applicants must reside in a state where Red Hat is registered to do business.
In the Red Hat EDA team, we believe in collaboration, transparency, built-in quality, minimally viable products (MVPs), and simplicity as a remedy for complexity. We look for people who apply critical thinking and welcome creative solutions. We challenge ourselves to modernize while at the same time build exceptional customer experiences with our offerings and services. We aren't afraid to fail, but we never give up trying to exceed expectations.
What you will do

• Apply practices to support portfolio and demand management strategy
• Facilitate request intake and discovery processes for demand management
• Coordinate all reports and documentation that support the review and prioritization of active and new initiatives
• Lead and motivate a virtual team of subject matter experts to effectively communicate current and forecasted status of initiatives and plan the best next steps to ensure targeted success
• Proactively manage expectations and communicate risks to internal stakeholders
• Plan, prepare, and facilitate various reviews with EDA leadership, to review and assess the portfolio
• Manage efficient and effective automation and integrations of tools to communicate accomplishments, progress, issues, and risks, e.g., ServiceNow IT Business Management (ITBM), JIRA, etc.
• Provide consistent and timely portfolio data to provide reporting to enable data-driven decisions for portfolio planning
• Resolve and mitigate portfolio reporting issues
• Create and maintain required portfolio documentation and artifacts
• Manage continuous improvement on processes, reviews, and tooling

What you will bring

• Understanding of data and analytics tools, platforms, processes, and methodologies
• Solid interpersonal skills with demonstrated ability to inspire others
• Ability to build and maintain great working relationships
• Highly organized, attentive to detail, and disciplined to adhere to an operating model
• Solid analytical and problem-solving skills and commitment to continuous improvement
• Commitment to organizational goals
• Personal determination to set goals and motivation to accomplish them
• Service and abundance mindset
• Excellent documentation and communication skills
• Proficiency in Google Workspace and other common collaboration tools
• Demonstrated ability to apply past experience to interpret the situation and understand where and how a change may create risk for another area of the business
• Experience with complete software development life cycle
• Experience working cross-functionally with tech and non-tech teams

The following are considered a plus:

• Project management and agile experience
• Experience with ServiceNow ITBM portfolio management
• Experience with strategic roadmapping
• Project Management Institute (PMI) Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Program Management Professional (PgMP), or Agile Certified Practitioner (ACP) qualification
• Agile Scrum Master certification
• Experience with Jira
• Tableau development skills
• Knowledge of process improvement methods and techniques

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.