Senior Data Analyst - Reporting & Analytics - Telecommute at Optum (Minneapolis, MN or Remote)

| Minneapolis–Saint Paul, MN +25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The Sr. Data & Reporting Analyst will be responsible for creating, analyzing, and delivering a well-designed portfolio of dashboards and reports for both internal and external stakeholders. Using an in-depth understanding of Optum Enterprise Issue Management's delivery and operations, this individual is accountable for leveraging data to help craft the story around Issue management activities, performance, prediction and outcomes. To succeed, this position will compile, analyze, and validate crucial data utilizing solid data collection skills, which will allow for trend recognition and analysis of overall performance compared to the department's benchmarks.
This individual will need to have a natural desire to go beneath the surface of a problem to ask the right (business) questions and produce answers in support by digging into large data sources and applying statistical rigor. The ideal candidate will have a knack for thinking "Big Picture" as well as enjoy digging into the details, applying 3 key elements to challenging healthcare problems: Analytical Rigor, Creativity and Business Focus.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Design, build, test, deliver and maintain comprehensive data analysis, reports and dashboards for internal and external stakeholders
  • Collaborate with and advise operational leaders to define and deliver Key Performance Indicators, benchmarks and trending metrics needed to operate the business
  • Access, extract and merge data from different sources, formats, platforms and systems; perform data scrubbing techniques to ensure data accuracy, including parsing, data transformation, duplicate elimination and statistical modeling
  • Present complex data to non-technical end-users in a clear and concise manner through reporting visualization tools
  • Prepare presentations and participate in meetings with client teams and/or clients to present ROI, value-added services, business metrics or other key business intelligence
  • Independently identify patterns and trends and provide new insights to the business
  • Author and maintain documentation of reporting and reusable knowledge assets
  • Maintain and/or update business intelligence tools, databases, dashboards, systems or methods with updated requirements and new data sets; develop bests practices for report deployment
  • Maintain a solid understanding of department operational processes and SOPs and how daily workflow components translate into internal and external reporting

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's Degree in Business Administration, Mathematics, Statistics, Computer Science, Information Systems, or equivalent experience
  • 2+ years of experience as a Data Analyst, Business Analyst, and Reporting Analyst, facilitating and documenting requirements (such as process flows, test cases, and/or business requirement documents) gathered from both business and IT counterparts
  • 2+ years of experience with working with Databases (i.e.SQL etc.)
  • 2+ years of experience with report writing and/or utilizing BI visualization tools such as Oracle, Tableau, Cognos, or MS Power BI
  • Demonstrated advanced level of proficiency in Microsoft Excel and database skills

Preferred Qualifications:
  • Master's degree in a quantitative/business field
  • 4+ years of data analytics experience or healthcare analytics
  • Proven knowledge of healthcare administrative data (medical claims, enrollment, provider data)
  • ETL process and tools experience
  • Demonstrated knowledge of extracting and developing key consumer insights within a population, distilling insights, and presenting to business leadership
  • Proficiency and understanding of IT management, data storage structures and the various ways data can be applied to aid in business intelligence
  • Demonstrated solid organizational skills, time management and critical thinking skills
  • Proven solid verbal and written communication skills, as well as the ability and comfort presenting to senior leadership, including at the C-suite level
  • Demonstrated analytical skills, effective in synthesizing, evaluating disparate data, and generating insights
  • Ability to be extremely collaborative, proactive, held with high integrity, as well as highly reliable

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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An Insider's view of Optum

How would you describe the company’s work-life balance?

Many companies have a standard 8-hour day, but we don’t. Optum is a global company, so we recognize that working hours are different for everyone depending on their situation. Optum has implemented flexible working policies that allow employees to work from home in addition to the traditional office setting with virtual tools to support everyone.

Rachel

Chief of Staff

What projects are you most excited about?

My teams work on Digital Benefits where our mission is to deliver benefit clarity, cost transparency, and guidance towards increasing healthy outcomes for our members! One exciting project that we just finished was the Mental Health Hub, where we worked to spotlight member's mental health benefits offered by their United Healthcare health plans.

Tim

Senior Software Engineering Manager

How does the company support your career growth?

At Optum the ideal of helping people live healthier lives transcends the healthcare industry and applies to our employee experience. Through meaningful mentorships and participation in holistic leadership development programs, I have been empowered to show up as the best version of my authentic self at home and at work to pursue my life’s purpose.

Kat

Technology Product Director

How does the company support your career growth?

I started with the company 12 years ago and have been promoted 5 times. As an analyst, I provided leaders with meaningful analytics needed for decision-making. Now as a Director, I’m the one making the decisions. I’m responsible for creating effective business strategy, executing tactical plans, and helping drive patent culture transformation.

Komal

Director, UHG Invention Program

What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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