Job Description The Global Identity and Access Management (GIAM) organization within CTC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.
We are actively seeking a Business Analyst working with IAM (Identity & Access Management) technologies to support the strategy, roadmap, and execution of the intersection between the Assurance and Data & Analytics portfolios.
The ideal Business Analyst will:

• Partner with business, technology, and control teams to advance the product's vision to satisfy audit/regulatory requirements, improve employee experience, and reduce the risk in the organization through sustainable, efficient, and secure solutions
• Be responsible for requirement definition, JIRA product backlogs, story grooming, roadmap management, status and communication
• Be accountable for the overall product being delivered by a high-performing team
• Participate in internal and external audit examinations, ensuring corrective actions are implemented timely to address findings and recommendations
• Ensure alignment of product features and stories, draft user stories, participate in agile development process, and prioritize user stories to meet strategic goals
• Manage and prioritize feature iterations to make trade-offs affecting schedule, cost, quality, and customer expectations
• Ensure customer-driven design considering user pain points, usability test results, market & Industry knowledge as well as continual research, to deliver a well-positioned product

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience of 5-7 years in business analyst role with demonstrated success
• Strong technical, conceptualization, analytic, and communication skills, including proven ability facilitating interactive sessions with business/functional teams
• Proficiency in agile methodology and the JIRA toolset.
• Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your tea
• Strong interpersonal skills with proven experience of building strong, cohesive partnerships with the business, operations, technology, risk and other key stakeholders
• Results-oriented and self-motivated; ability to work independently while managing multiple projects simultaneously, with appropriate sense of urgency

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.