Sales Commission Analyst
ABOUT THE ROLE:
The Udemy Business (UB) Go To Market Strategy & Operations (GTMSO) team’s mission is to enable all go-to-market teams to scale and grow top-line revenue efficiently. The team supports our mission by delivering the process and information flows that drive the entire customer journey optimization, promoting cross-functional alignment, overseeing resource and performance planning, refining key processes to increase efficiencies, and adopting best-in-class tools and technologies to support the entire UB go-to-market universe from lead generation to customer invoicing.
The ideal candidate will require a strong understanding of SaaS quota and compensation math, familiarity with SaaS sales operations organizations, and excel experience. You need to be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You understand how impactful data can be in determining the right strategy, and how important smooth operations are to executing that strategy. You roll up your sleeves and thrive in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization.
Here's what you'll be doing:
- Assist in annual global compensation plan strategy, guidelines, development, and documentation
- Track attainment across the sales & customer success teams, including ongoing breadth of performance analysis
- Analyze sales performance results and make recommendations to Sales Leaders, Finance and HR
- Oversee the commissions set up, processing, and analysis to ensure completeness and accuracy of commissions payments
- Manage global distribution of plans
- Provide visibility into plan/quota/attainment as well as payout information
- Compile analytics around commissions/bookings/revenue/attainment/ramp
- Work closely with Finance organization on commissions payroll activities and Sales / Customer Success organizations on inquiries, schedules, and acceptions
- Establish yourself as a cross-functional resource to identify, design, and implement business processes that increase sales productivity and remove bottlenecks
We’re excited about you because you have:
- 2+ years experience in a Sales Operations or SaaS finance
- Experience working closely with senior sales leaders in a SaaS B2B business
- Experience with commissions software (i.e., CaptivateIQ, Xactly, Spiff, etc.)
- A high degree of proficiency with SFDC
- Exceptional quantitative and MS Excel skills (sumifs, index/match, and vlookup, table formulas).
- Excellent written and verbal communication skills.
- Get-it-done mindset: not afraid to roll up your sleeves, get into the data and analyze yourself, and do what it takes to get the job done - while also thinking and acting at a strategic level.
Minimum Salary: $68,000 + Equity + Benefits (See Below)
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
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Udemy Benefits:
- Eligibility: Regular, full-time employees are eligible for Udemy’s benefit programs.
- Health Plans: Medical, dental, and vision coverage (100% coverage for employee-only).
- HSA/FSA/Commuter: Pre-tax savings/spending plans available; generous HSA employer contributions for those enrolled in the HDHP medical plan.
- Life/Disability: Employer-paid life insurance (supplemental available), in addition to short-term and long-term disability.
- Retirement: Access to 401(k) with annual employer contribution.
- Wellbeing: Corporate memberships for meditation and mindfulness, therapy and coaching, financial planning, primary care, tele-health, health advocacy, parent/newborn support, and employee discounts.
- Education: Free access to the entire course library on the Udemy and Udemy for Business platforms; annual stipend for external learning beginning at six months of employment.
- Charitable Matching Program: Employer match of monetary contributions to eligible nonprofits and charities that carry a 501(c)(3) tax status.
- Vacation: 15 days per year of Paid Time Off for hourly; flexible Discretionary Time Off for salaried.
- Parental Leave: 8 weeks of leave at 100% pay for parents who take time off from work following the date of birth, adoption, or foster placement beginning at six months of employment; this amount is in addition to pregnancy-disability benefits at 100% pay, if applicable.
- Holidays: 10 paid holidays throughout the year; during COVID-19, Udemy also provides roughly one “Wellness Day” per month while working from home.
About Udemy
We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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