Job Description
This role will develop analytic solutions across different areas in the consumer bank, primarily for the Community Business Development organization. This organization is aligned to our program to deliver Chase's $30B Racial Equity Commitment in minority communities across the United States by deploying initiatives to build financial health and education across the bank's footprint.
We are looking for an analytical and business-minded Senior Associate with strong visualization & analysis skills. This role will act as a strategic partner to the Community Business Development organization. The role is part of the broader Distribution Strategy and Analysis team and reports to the Executive Director for Business Practices, Racial Equity Commitment, and Community & Business Development.
Job Responsibilities

• The primary role of this position is to develop scalable and sustainable new analytic capabilities that unlock value and support the Community Business Development organization strategic initiatives
• Translate business needs into data and analytics requirements
• Create high quality presentations, reporting and visualizations, leveraging appropriate technology to meet client needs
• Communicate analytical findings, business implications, and actionable recommendations
• Build strong partnerships with business stakeholders, tech, and data management teams to deliver targeted solutions
• Develop a deep understanding of technical systems, data, and business processes; ensuring consistent application of firmwide data governance and controls
• Become a subject matter expert on Community Business Development KPIs and act as a point of contact / consultant on this data

Required qualifications

• BS/BA in an analytical field (e.g., business management, engineering, math, finance, economics, statistics)
• Strong quantitative, critical thinking, and analytic skills with capacity to listen to stakeholders and recommend the best data points, metrics, or analysis to satisfy business questions
• 2+ years of professional experience in an analytical/strategic role (e.g. reporting/data mining, technology, analytics or finance)
• Experience with modern data science, analytics, and reporting tools (e.g., Python, R, Hadoop, Spark, ESRI, SAS, SQL)
• Strong problem solving skills, with the ability to find data solutions to respond to business needs
• Strong communication skills, comfortable creating summaries and recommendations to present to stakeholders, with ability to influence multiple stakeholders
• Excellent relationship management skills and ability to navigate a large, complex organization

Preferred qualifications

• MS degree in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, and Data Science) or MBA or extensive track record as a analytics practitioner desirable
• Tableau (or other visualization experience) and Alteryx (or other workflow management experience) are desirable
• Prior financial services experience preferred
  CCB Data Analytics

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.