Job Description Production Management is seeking talented candidates for a Project Analyst Associate supporting the Front End Authorization Team within Merchant Services Technology. As a Project Analyst, you'll participate in projects and provide support for various initiatives and any associated application transformation projects.
You may be involved in multiple projects or initiatives, working across the whole project life-cycle, researching new projects, business process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on project deliverables. Primary areas of focus include supporting our release management process, document analysis, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.
Responsibilities:

• Gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Understand user experience to aid support in defect troubleshooting
• Facilitate forums to address the priority of reported enhancements and defects
• Evaluate existing project management processes and look for areas of improvement
• Assist with change management as new features are delivered through systematic integrations
• Manage our monthly and quarterly software releases
• Facilitate/Assist knowledge transfers and documentation between Application Development and Production Management

Qualifications:

• 2-4 years of experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Bachelor's degree from an accredited institution required
• Team player that works well with others and can easily adapt to constant changing and dynamic environments
• Highly disciplined, self-motivated, and delivery-focused with ability to work independently
• Ability to positively influence change and maintain a positive change management environment
• Excellent verbal and written communication skills Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
• Working Knowledge of SQL/PL-SQL. Ability to modify existing and create new SQL queries to extract data based on criteria and subsequent data analysis

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide payments processing for Merchant Services 350,000+ clients, ranging from single location stores, through US-wide chains.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.