Infrastructure Systems Analyst at Chevron (Houston, TX)

| Houston, TX
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Chevron is accepting online applications for the position Infrastructure Systems Analyst through at 6/10/2022 11:59 p.m. (Central Time)

Join our Team

Chevron's strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we'll build on the assets, experience, capabilities, and relationships we've developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition.

An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You'll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Join Chevron IT. Lend us your skills and enjoy a great career with Chevron.

This position is part of the Cloud Engineering and Infrastructure Subchapter and a member of the VIP dedicated support team that provides white glove IT support to the upper levels of leadership in Washington D.C. This customer facing role offers great visibility with both Functional and IT management, and the unique opportunity to interface with Chevron's most executive leadership. The ideal candidate will be a self-starter with excellent problem solving and customer service skills who is able to present themselves well to executive leaders. The role offers exposure to a wide variety of technologies and will help the successful candidate build a strong network within Chevron.

Responsibilities for this position may include but are not limited to:
  • The position will be responsible for providing in-region support for ITFP - Workforce Enablement Operations including Identifying high priority issues, concerns, escalations, providing guidance and resolutions, serve as the Global Service Desk (GSD) customer experience champion and participate as a core team member in GSD Modernization automation initiatives.
  • Dedicated Level 2 IT support for Executives. Troubleshooting hardware or software related issues for PC's, Peripherals/printers, Mobile devices (iPhone, iPad, satellite phones, etc.), Executive Video/Audio Conference Support, Office 365, Application support - GIL/non-GIL & proprietary software and Encryption and access management support
  • Evaluation of new hardware/software/services in the executive space, participation in pilot programs for new technologies, support for executive video and audio-conferencing solutions,
    IRM & IP Coordination, Training of VIPs and VIP Admins on new software/hardware implementation and best use practices/procedures

Required Qualifications:
  • 3- 5 years of related work experience
  • An AS degree or higher, in technology or a related business discipline Quantified experience
  • Knowledge of IT and delivering IT Services
  • Excellent time management, organizational, critical thinking, problem-solving skills
  • Ability to effectively communicate (oral and written) complex thoughts and
    ideas with management, partners and colleagues, including stakeholders
  • Strong customer facing support skills. Ability to tailor message based on type of audience (e.g. technical resource vs. executive).
  • Proven ability in a fast-paced environment where quick, decisive, deliberate, and effective solutions must be made on a day-to-day basis, strong ability to work independently and manage one's time.

Preferred Qualifications:
  • Related Microsoft certification(s), or other related vendor or IT certifications
  • Demonstrated ability to collect customer requirements and rapidly assess,
    document needs, and translate to solutions based on established architecture
    and design standards.
  • Able to work independently and as part of a global team to maintain alignment with platform/product line goals and chapter initiatives.
  • Knowledge of Incident and Problem Management processes (ITILv4 preferred)

Relocation Options:

Relocation may be considered.

International Considerations:

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Flexible Working

Chevron offers a complete package and provides career development opportunities to all employees. We do this through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups. We advocate work-life balance and offer employees access to various health and wellness programs.
  • We offer a hybrid work model - work remotely from home 2-3 days a week

Working with us

Chevron is one of the world's leading integrated energy companies. We believe affordable, reliable, and ever-cleaner energy is essential to achieving a more prosperous and sustainable world. Chevron produces crude oil and natural gas; manufactures transportation fuels, lubricants, petrochemicals, and additives; and develops technologies that enhance our business and the industry. We are focused on lowering the carbon intensity in our operations and seeking to grow lower carbon businesses along with our traditional business lines. More information about Chevron is available at www.chevron.com.

Benefits

Chevron offers competitive compensation and benefits programs which includes, but is not limited to, variable pay, healthcare coverage, retirement plan, insurance, time off programs, training and development opportunities and a range of allowances connected to specific work situations. Details of such benefits and allowances are available at https://hr2.chevron.com/.

The compensation and reference to benefits for this role is listed on this posting in compliance with Colorado law. The selected candidate's salary will be determined based on his or her skills, experience, and qualifications.

Regulatory Disclosure for US Positions:

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [email protected]

Chevron participates in E-Verify in certain locations as required by law.
More Information on Chevron
Chevron operates in the Energy industry. The company is located in San Ramon, CA and Andrews, TX. Chevron was founded in 2022. It has 74668 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 54 open jobs at Chevron, click here.
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