**Work from home opportunity

Role Summary

This role is responsible for managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts. This role is accountable to collect all premium/fees and claims/claims funding billed on an invoice, resolve all billing inquires, and partner with internal and external partners to create a positive client experience. Key responsibilities of this role include: Owning the end-to-end billing relationship for the client, Identify opportunities for process improvements to enhance client satisfaction, reduce financial risk and successful implementation of new and renewing clients from a financial perspective.

• Manage the end to end billing relationship for a complex book of business of approximately 400 accounts
• Make independent decisions regarding credits and debits, notifications and communication on client receivables.
• Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding
• Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank.
• Conduct audits to ensure financial controls are maintained, when necessary.
• Design, enhance and maintain system applications for processing and reporting financial information as needed.
• Strong verbal and written communication skills to communicate billing items to clients, TPA's, brokers, and internal partners
• Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission's errors, etc.)
• Organizational skills and prioritization skills

Qualifications:

• Bachelor's degree in Finance or a related preferred or at least two years of related experience
• Previous billing or collection experience strongly preferred
• Exceptional systems experience, specifically using Excel for reporting purposes is strongly preferred
• General knowledge of insurance products, procedures and systems for specific functional area is desired
• Prior experience working with matrix partners is preferred
• Systems SAP and Facets experience is strongly preferred

For this position, we anticipate offering an annual salary of $56,100 - $93,500, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.