EMEA Benefits Specialist/Analyst

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Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

  • Providing superior customer service to 600+ employees across 17 EMEA countries including answering benefits questions, disseminating materials and implementing new benefits programs 
  • Administering new hire enrollments, terminations and employee life cycle updates
  • Assist with rollout of employee self-service benefits tool, Onehub by Benefex 
  • Own leave of absence management process
  • Benefits gap analysis and creating proposals to keep benefits offerings competitive
  • Assist with billing reconciliation, auditing, invoice processing and troubleshooting discrepancies
  • Manage RFPs for current and new benefits, working closely with brokers and third party vendors 
  • Analyzing current process and ways to automate with our rapidly growing headcount 
  • Partner with the global recruiting team and regional leaders on benefits changes 
  • Create and update employee-facing benefits summaries and materials
  • Coordinate informational workshops including employee webinars

Qualifications

  • Bachelor’s Degree in Business, Human Resources or related field preferred
  • 3+ years' experience in HR with benefits experience
  • Experience managing benefits across multiple countries 
  • Familiarity with SuccessFactors HRIS, ServiceNow ticketing and Onehub a plus 
  • Excellent written and verbal communication skills
  • Strong knowledge and experience with MS Office (Excel, Word, PowerPoint)
  • Proven history of managing confidential information with utmost integrity

Additional Information

#LI-CW1

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

More Information on Zscaler
Zscaler operates in the Cloud industry. The company is located in San Jose, CA, Plano, TX, VA, WA, Alpharetta, GA, Burlington, MA and Raleigh, NC. Zscaler was founded in 2008. It has 6382 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all 196 open jobs at Zscaler, click here.
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