Job Description The Role:
Digital Analytics at Chase is central to understanding behavior on Chase's web and mobile platforms for millions of customers. We are looking for a Data Science Associate to develop intelligence for the optimization of content placement on Chase Digital Channels to improve customer experiences and drive business outcomes. This individual will work directly with Digital Product Leadership to analyze data, present insights, design A/B tests, and drive strategies. This is a new role for someone who thrives in making sense of complexity, has a passion for solving problems, and can deliver results at scale.
Responsibilities include:

• Develop a deep understanding of Chase's digital data through Adobe Analytics and other data sources
• Lead optimization analytics on the relationship between digital content, treatments, customer experience, and business outcomes
• Communicating data, reporting, and insights at scale across a variety of stakeholders
• Structure and present executive-level analysis to enable strategic decisions, and identify opportunities

You are a strong candidate if you have:

• 1+ years of related experience in digital or analytics roles
• Experience in using data to optimize experiences against business outcomes
• Experience in using advanced analytics, modeling, or machine learning techniques to produce scalable results
• Outstanding communication skills with a proven ability to distill complex data into presentations that are fit for audience needs
• Experience with Adobe Analytics or other Web Analytics, Tableau, Alteryx and SQL

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.