Data Scientist

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About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

Job Description

At Faire we build elegant and efficient products to deliver superior customer experiences and enhance marketplace efficiency at the same time. From the mobile checkout process, to personalized search ranking, to the intelligent underwriting engine that determines credit limits for retailers---we are constantly iterating and innovating our product offering to create more value for the ecosystem. 

On the Data Science team, we’re looking for someone who’s comfortable working on interesting growth, engagement, and retention-related problems across our two-sided marketplace using both cutting edge and proven techniques. As a member of a fast-growing company and team, you will be working closely with other data scientists, engineers, and product managers to provide effective support and work on a number of problems related to helping acquire retailers and brands at scale in an efficient manner and improve retention as well as lifetime value. 

What you will be doing:

  • You will help us in establishing a working model for properly acquiring, retaining and engaging with either our retail or brand customers.
  • Provide Data Science support for growth marketing as well as paid marketing optimization across Google/Facebook ads and improve effectiveness of SEO/SEM efforts.
  • Support the optimization of our new retailer promotion strategy and incentives (free shipping, other promos, etc.) and determine which is most effective.
  • Enhance the product experience for new retailers to help them find the most relevant products and brands.
  • Design and improve our referral and loyalty program through strategic insights and experimentation.
  • Define what success looks like for each brand and identify actionable recommendations to empower brands to achieve their fullest potentials.
  • Improve engagement and retention (lifecycle value) and tuning email/push notifications and other product innovations

What it takes:

  • Advanced degree in any number of relevant disciplines across STEM fields, Operations Research, and Business.
  • 1-3 years of industry experience using experimentation, machine learning, and analytics to solve real world problems with large datasets.
  • Experience and excitement in driving growth marketing, engagement, and retention initiatives.
  • Exceptional product and business sense.
  • Resourcefulness and proactiveness: track record for executing independent projects and leading complex, multi-functional projects with several dependencies.
  • Strong communication skills: can effectively and patiently work with others in a closely collaborative team environment and evangelize growth marketing initiatives to the organization. 
  • Proficiency with Python / R and SQL.

Additional Information

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Why you’ll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactLibraries
    • MobXLibraries
    • MySQLDatabases

An Insider's view of Faire

What are some social events your company does?

Our weekly company all hands meeting, Makers Faire, is my favourite tradition. Getting together with the team and hearing customer stories, reminds us of our collective mission and purpose. It’s also an opportunity to celebrate our successes, and recognize learnings as a team.

Jevin

Director of Risk, Data Science, and Operations

What projects are you most excited about?

My most meaningful project to date has been around building out the Product Analytics team. Figuring out our mandate, how we fit within the organization, and how we work with other teams. It’s been a huge challenge, and I’ve learned so much throughout the process.

Jolie

Lead Product Analyst

What are Faire Perks + Benefits

Faire Benefits Overview

Faire proudly offers a variety of comprehensive benefits, perks, and resources, designed to support our employees.

Highlights Include:
- Comprehensive healthcare and benefit plans including Health, Dental, Vision, and Disability
- Paid vacation time, holidays, and company-wide PTO days called “Faire Fundays”
- A hybrid working model, giving eligible employees the option and flexibility to work remotely
- Thoughtfully laid out offices that have been designed with our employees in mind
- Generous parental and family leave policy as well as fertility support benefits
- Wellbeing and mental health benefits; including access to Modern Health therapists and resources, a fitness reimbursement, and a Headspace membership
- Employee community programs; including a number of employee resource groups, and a charitable donation matching program
- An annual grant for professional and personal development, as well as unlimited access to training courses through LinkedIn Learning

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All Faire employees are required to attend mandatory unconscious bias training, where they develop an understanding of bias and strategies for mitigating it in our everyday work environments.
Diversity Employee Resource Groups
Faire has a number of employee resource groups based on shared characteristics and life experiences; including Faire Femmes, Hue, Flaire and Fairents.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Faire's Flexible Spending Account helps employees cover out-of-pocket medical expenses.
Disability Insurance
Faire provides 100% coverage for short-term and long-term disability.
Dental Benefits
Faire's dental plan covers 100% of the cost of preventative care.
Vision Benefits
Faire's vision insurance plan provides employees with 100% coverage for annual eye exams after a $10 copay.
Health Insurance Benefits
Life Insurance
Wellness Programs
Faire's health and wellness program provides employees with a monthly credit towards wellness-related programs.
Team workouts
We recently held Faire Olympics, a company-wide wellness challenge encouraging employees to reach their fitness and wellness goals as a team. We also offer daily optional morning meditation as a team.
Mental Health Benefits
Mental health benefits include access to Modern Health therapists and resources, a Headspace membership, and an optional daily meditation program.
Retirement & Stock Options Benefits
401(K)
Company Equity
Faire offers equity to all full-time employees
Match charitable contributions
Faire charitable donation matching program
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
A hybrid working model, giving eligible employees the option and flexibility to work remotely
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Our Fairents Employee Resource Group is a community of parents supporting one another in their professional ambitions and journeys as parents and plans a number of events throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
We host regular Faire Fireside chats, inviting external and internal speakers, industry leaders, and experts to talk to the team about various topics.
Cross functional training encouraged
Promote from within
Continuing Education stipend
An annual grant for professional and personal development, as well as unlimited access to training courses through LinkedIn Learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We offer a number of competitive benefits and perks designed to support our employees, so they can do their best work.

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