Data Scientist / Senior Data Scientist - Core Services at Uber (San Francisco, CA)

| San Francisco, CA
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About the Role
The Core Services Data Science team provides analytical insights and solutions for
critical cross-company functions and processes that each affect how we show up in the world for our customers, including Safety + Insurance, Customer Focus, and Payments, Risk, and Identity. As a Data Scientist in the Core Services organization, you get to use your quantitative skill set, obsession and empathy towards customers and collaborative spirit to work closely with Product, Ops, Engineering, and Data Scientists to provide data driven insights to find new opportunities to take our product and business to the next level
What You'll Do
• Refine ambiguous questions and generate new hypotheses about the product and business through a deep understanding of the data, our customers, and our business• Design experiments and interpret the results to draw detailed and impactful conclusions.• Define how our teams measure success, by developing Key Performance Indicators and other user/business metrics, in close partnership with Product and other subject areas such as engineering, operations and marketing• Collaborate with data scientists and engineers to build and improve on the availability, integrity, accuracy, and reliability of data logging and data pipelines.• Develop data-driven business insights and work with cross-functional partners to identify opportunities and recommend prioritization of product, growth, and optimization initiatives.
Basic Qualifications
• M.S. or Bachelors degree in Math, Economics, Bioinformatics, Statistics, Engineering, Computer Science, or other quantitative fields. (If M.S. degree, a minimum of 1+ years of industry experience required and if Bachelor's degree, a minimum of 2+ years of industry experience as a Data Scientist or equivalent)• Advanced SQL expertise• Basic understanding of experimental design (such as A/B experiments) and statistical methods• Ability and experience in extracting insights from data, and summarizing learnings / takeaways• Experience with Excel and some dashboarding/data visualization (i.e. Tableau, Mixpanel, Looker, or similar)
Preferred Qualifications
• Advanced degrees in Math, Economics, Statistics, Engineering, Computer Science, Operation Research, Machine Learning or other quantitative field• 5+ years industry experience in consumer facing data science• Strong storytelling: distill interesting and hard-to-find insights into a compelling, concise data story• Advanced experience with experimental design and statistical methods such as causal Inference.• Ability to communicate effectively and manage relationships with partners coming from both technical and non-technical backgrounds• Strong judgment, critical-thinking, and decision-making skills• Ability to solve complex business problems that cross multiple product/project areas and teams • Balance attention to detail with swift execution
About the Team
Safety and Insurance Data Science: The Safety and Insurance Data Science team provides insights and analytical solutions that are timely, accurate, and actionable to drive safety and deliver insurance. We partner closely with a highly cross-functional team including product management, engineering, operations, and policy teams to make the Uber platform as safe as possible through new products and policies
Incident Science: We are a trusted resource to enrich, monitor, investigate, advise, and report safety incident data to empower partner teams to take smart, targeted actions which reduce safety incidents. Our solid incident data foundation fuels data for new safety products and public reports such as Uber's US Safety Report.
Customer Obsession: Building rich chat experiences in a variety of products for riders, drivers and eaters to help users solve their support needs with as little friction as possible
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

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