Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function will use your operational analytical skills to design/develop, program, maintain and publish reports. Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers. You must be self-directed and creative as you will deal with some very interesting and complex issues. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Create complex business requirements based on customer requests
• Review business requirements with customers and obtain sign off
• Work closely with the Stakeholders, Leaders, BA's and Project teams to identify risks early
• Partner with leadership and customers to track and understand defects; Assume accountability and/or ownership to work defect through to resolution
• Continuously identify, develop, and drive "current state" process improvement opportunities through customer (current and potential) knowledge, data analysis, system functionality, etc.
• Maintain system(s) integrity through focused administrative analysis/updates, content interruptions, upgrades, etc.
• Able to present information in a variety of formats (charts, graphs, tables) that help leadership and all stakeholders understand the scope of the project - objective, status, owner, tasks/remediation efforts, key milestone dates
• Ability to explain technical issues in words the customer will understand
• Communicate with business partners in a timely manner to define improvement opportunities, requirements, and deliverables that drive performance and cost optimization. Master communicator - actively engaged through timely communication (preparation and delivery) to all leadership and stakeholders; Deliver persuasive messages based on sound, logical, fact-based analysis
• Ensure all internal documentation/project plans are kept current based on progress and/or successful task completion
• Create business requirements and process maps that are clear, complete and executable
• Validate technical system specifications meet business requirements
• Champion privacy and security for all systems, data, and information
• Design and facilitate engagement and quality assurance reviews
• Actively participate in employee engagement initiatives
• Deliver timely and effective end-user technical assistance and troubleshooting
• Work with minimal guidance - proven success at identifying root cause(s); driven by finding answers through research, investigation
• Self-directed - able to initiate projects independently; Prioritizes and organizes own work to meet deadlines
• Successful time/project management, problem solving, organizational, and analytical skills

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• BA/BS in MIS, Statistics, Mathematics, Computer Science, Business or a related field
• 4+ years of experience performing significant data analysis and report development
• 4+ years of experience with SQL tools such as SQL management studio, T-SQL, SSIS, SSRS, etc.
• 2+ years of experience with Tableau as a developer
• Intermediate level of programming knowledge (reporting code) and of relational databases, database structures and design, systems design, data management, data warehouse
• Intermediate level of proficiency in Microsoft Excel, Access and PowerPoint

Preferred Qualifications:

• Experience in Healthcare analysis or familiarity with terminology and typical practices
• Experience with Snowflake or other Cloud based Servers
• Experience with Python scripting
• Experience with Alteryx
• Experience creating and managing ETL packages
• System experience with Facets, Curo, Care Advance, Genesys or Enterprise Now

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.