Job Description This position is primarily responsible for gathering, interpreting, and managing reporting requirements for external regulatory (FRB, OCC, etc.). The position will be responsible for the relationship with line of business partners to understand and document requirements for external information. You will interact with the line of business requester, the applicable operational representatives and various project team members (Data Stewards, MIS and IT) in order to create and analyze external reports within Home Lending. Additionally, the individual will be required to understand the Home Lending business as well as regulatory requirements in order to effectively evaluate and analyze the data included in the reports in relation to the business results and other externally reported information.
Specific responsibilities:

• Liaise closely with the internal 14M production reporting team
• Comfortable analyzing large data sets and conducting root cause analysis to understand and remediate reporting anomalies
• Responsible for detailed documentation of Requirements/Requirement interpretation
• Conduct data research to triage issues, identify root cause and recommend solutions to fix data defects
• Work with other teams (IT, Data Stewards & Risk etc.) to identify data issues and improve data quality for CCAR files and to effectively update logic during system conversions / decommissions as well as new acquisitions
• Preparation of various reporting metrics for inclusion in presentations to Steering Committee and Management

Specific skills:

• Ability to use advanced analytical methods and tools to validate the results for accuracy
• Able to properly document source to target mappings, process flows, and business requirements. Solid facilitation skills to gather the necessary information to document and/or develop a plan - strategic/tactical
• Strong organizational and multi-tasking skills are critical
• Previous programming experience on Oracle and/or MS SQL Server is required - or related technologies that encapsulate SQL
• Serve as a process expert for a defined functional area, which includes:
  1. Managing key data sources & inputs
  2. Planning and ensuring implementation of end state automation activities
  3. Providing guidance on the design, development, and implementation of automated processes

Qualifications:

• Bachelors degree in Computer Science, MIS, Finance, Accounting, Mathematics or related area
• 4+ years of Business Analysis, Process Improvement, or Project Management Experience
• 4+ years of Mortgage/Banking/finance analytical support experience preferred
• Solid understanding of Agile methodology or project life cycle, which includes all phases from discovery/analysis through implementation
• Strong background in SQL and/or Oracle environments is highly desired - (use of tools like Toad & SQL plus are preferred)
• Advanced analytical and quantitative skills
• Strong oral and written communication skills
• Technology background (programming and/or tech writer)
• Strong working knowledge of MS Excel and advanced data manipulation functions (Pivot Tables, VLOOKUP, ODBC, VBA) is preferred
• Works collaboratively in an ever-changing business environment
• Strong judgment, professional maturity, personal integrity, proactive and results-oriented
• Proficiency in Word, and Power Point (required) #LI-Hybrid

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.