Description & Requirements
About Us:
Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.
About the Role:
As part of the Operations Technology team within Epicor's Business Operations organization, the Business Systems Analyst manages our business system implementations for the Finance organization, including deploying new systems and enhancements. The Business Systems Analyst will identify process improvements, create requirements documentation, and serve in a support role for various aspects of our systems. They will understand the needs within the business and will use best-practice methodologies to collaborate with members of the IT department to translate these into technical solutions.
What You'll Do:
• Collaborate directly with business representatives within the Business Ops, Finance, and Accounting organizations to define financial system needs, document requirements, and translate those requirements into detailed functional plans for technical design and development
• Partner with the IT organization to define implementation plans, estimate level of effort, determine timelines, coordinate testing handoffs, and ultimately deliver the solution to production
• Proactively identify and recommend ways to improve quality and optimize processes for the organization within our business systems
• Maintain Epicor ERP system entity structure and other system-related operations processes
• Manage and respond to certain Epicor ERP (E10) system issues (incidents) submitted via support tool. Oversee support and issue resolution for Epicor ERP users
• Develop custom data extracts and reports in Tableau and other reporting tools
• Organize and direct the implementation of change management requests related to critical enhancements or new builds
What You Need to Succeed:
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
• 3+ years of experience implementing ERP-Finance solution/modules of Tier 1/Tier 2 ERP systems. Epicor ERP (E10) knowledge is a plus.
• Experience with self-service ETL/visualization tools (Tableau, Noetix, Power BI)
• Professional presence and demeanor in both communication and presentation skills. Excellent verbal and written skills are essential
• Excellent analytical thinking and creative problem-solving skills with a strong grasp of technical concepts
• Ability to work across different platforms and applications, participate in multiple projects, and balance the needs of multiple stakeholders
• Experience collaborating with others across departments including Finance, IT, etc. at all levels to deliver shared results
• Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers and fostering positive working relationships
Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.
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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
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