Business Systems Analyst - Richmond, Virginia (VA) at LL Flooring (Richmond, VA)

| Richmond, VA
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Just Picture It! A career at LL Flooring! At LL Flooring, our vision is to become customers' first choice in hard surface flooring by providing the best experience from start to finish. Your contributions as a LL Flooring teammate will leave a lasting impression with our customer as they find FLOOR LOVE. With over 420 stores nationwide and two distribution centers, the career opportunities at LL Flooring are endless. If you're customer obsessed, seize the opportunity, and apply today!

The Business Systems Analyst is responsible for collaborating with business product owners, stakeholders and IT functional and technical teams to assist in driving business processes, identifying/documenting requirements, creating functional designs, and supporting development, testing, and post-production activities.

Job Duties and Responsibilities:

  • Manages product development by actively collaborating with development and business team
  • Creates artifacts such as requirements, process flows, features, and user stories
  • Collaborates with technical team to determine relevant solution options
  • Actively participates in sprint or project planning and guides/establishes objectives
  • Manages demos and stakeholder approvals

Additional Requirements:
  • Customer Focus - Establish and maintain effective customer relationships. Seek to understand customer needs and deliver solutions that meet customer expectations.
  • Accountability - Follow through on commitments. Take personal responsibility for decisions, actions, and failures.
  • Collaboration - Cooperate with others to achieve shared objectives and get work done. Consider interests of others as well as one's own.
  • Instill Trust - Show consistency in word and action. Treat others with respect. Operate with honesty and integrity.
  • Change Management - Adaptable to a fast paced, shifting work environment; willing to remain flexible to accommodate changing business conditions, work requirements, customer and scheduling needs.
  • Detail Oriented - Attention to detail, ability to focus on the project or task-at-hand, adherence to Company policies and requirements while consistently delivering error free results.
  • Leads by example in following the Company Code of Business Conduct (Ethics), all applicable tenants of the Lacey Act and all other applicable laws, policies and procedures. Immediately reports all concerns to the appropriate party.



  • Bachelor's Degree and/or training or equivalent combination of education and experience

Related Experience, Qualifications and/or Certifications:
  • 5+ years of overall experience as a business systems analyst or functional product owner
  • Experience with implementing technology solutions in a retail environment
  • Experience working on integration solutions for Salesforce with other external systems
  • Experience working with an Agile development methodologies
  • Functional knowledge of Salesforce Core preferred

At LL Flooring, we are committed to being a company that delivers an inclusive, diverse team and culture which understands, values, and adapts to the needs of our associates and customers. LL Flooring is an equal opportunity employer. LL Flooring does not discriminate on the basis of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or locallaw. If you need assistance or to request a reasonable accommodation due to a disability, related to the search for employment opportunities or to complete an application, please contact us at [email protected] LL Flooring adheres with the California Consumer Privacy Act Notice for California Consumers (CCPA Notice). To find out more click here, CCPA Supplemental Notice.

Other details
  • Job Family IT
  • Job Function Associate
  • Pay Type Salary

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More Information on LL Flooring
LL Flooring operates in the Other industry. The company is located in Richmond, VA. LL Flooring was founded in 1994. It has 1510 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 3 open jobs at LL Flooring, click here.
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