Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Let’s talk if you are:

Curious: You possess a growth mindset with a desire for experimentation - you don’t rest until you find the “Why” and “How”.

Collaborative:  You will straddle the line between analytics and the business to help bridge the gap and improve efficiency using business intelligence and database tools such as Tableau and SQL.

Partner-focused:  You will help guide the business in improving processes, products, services and software through data analysis that drive our Customer Success interactions.

Logical and Data-driven:  You find the problem, analyze the data, and implement a solution without being told how to do it.  You are able to use both your analyst skills and creativity to find ways to build and improve processes within the business.

Passionate:  Passion for learning, for new experiences, and for being the best at what you do.

What you’ll be doing:

• Develop and manage Tableau dashboards and metrics
• Leverage metrics, data analysis, and financial models to measure performance, deliver meaningful business insights, and identify improvement opportunities
• Complete detailed data analysis and identify preliminary trends and themes in the data
• Partner with cross-functional teams to optimize processes and tools, answer key questions, and run experiments for our fintech products including payments, financing, card issuance, and more.
• Ask “why” often. Your proactive inquisitiveness means you’re performing first-of-its-kind analyses
• Become an expert in financial technology products and services, and gain a deep understanding of the entire Fintech ecosystem

Finding opportunities to improve the business and executing them: This is the fun part. We know where we are and where we need to be, so how do we get there?

• Interpret data and findings and translates them into feasible options, communicate these back to the business stakeholders
• Work with stakeholders and team to prioritize requirements
• May include leading other analytics resources

Qualifications

• Bachelor or Master degree, preferably in business administration, finance, economics or data analytics
• 2-3 years of related work experience (examples: customer success analytics, data analysis, process management, and project management)
• High analytical ability
• Curious, proactive and driven for impact
• Experience with SQL
• Advanced excel skills or experienced in the regular use of business intelligence (BI) tools such as Tableau, Looker, or Demo

 Compensation: Min $75,000 OTE

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-SG1