JPMorgan Chase
Dallas-Fort Worth, TX

Analytics Solutions Associate CCB DART at JPMorgan Chase (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description Key Responsibilities
This role will be responsible for supporting day-to-day operations while identifying opportunities to streamline, automate, and enhance the information provided to our business partners to improve operational efficiencies.
Strategically
  • Working with business leaders to identify analytics opportunities
  • Determining data needs/sources, extraction methods, and reporting frameworks
  • Building advanced analytical capabilities with a focus on improving business decisions and actions within CTO
  • Providing proactive, real-time analytics to anticipate and enhance the customer's experience and decision-making capabilities
  • Focusing on closure of control gaps, reduction of manual controls, automation of manual processes, reduction of handoffs, and increasing operational efficiency with dashboards

Tactically
  • Leveraging data mining, data manipulation, and analytics skills to solve business problems, create opportunities and identify potential analytical strategies
  • Translating high-level operational business needs into actionable intermediate or complex design analysis
  • Implementing analytical initiatives that deliver tangible process, product, people and/or technology improvements
  • Optimizing business results and client satisfaction through advanced research, analytic tools and techniques
  • Pursuing opportunities where analytics can drive significant operating outcomes - where different decisions should be made and/or where meaningful efficiencies can be implemented
  • Understanding the cost-benefit relationship between solution sophistication and practicality, and striving to produce the fastest and most accurate results.
  • Articulating how the impact of research connects to business priorities
  • Presenting recommendations to management and business partners (including business implications) and determining how to best summarize and visualize the results

This position requires excellent interpersonal skills with the ability to build and maintain key relationships and work well with team members, clients, and senior executives - effectively communicating with them at their level of analytical/technical understanding.
Qualifications
  • Minimum 3 years demonstrated experience leveraging analytics and data mining to deliver tangible business improvements
  • Bachelor's degree in Business or related field (Economics, Engineering, Physical Sciences, Mathematics, Operations Research, Statistics, Computer Science)
  • Demonstrated experience with statistical and/or forecasting methodologies for purposes of conducting analysis to drive business decisions
  • Technical knowledge and/or experience using various data visualization (e.g. Tableau) and data wrangling tools (e.g. Python, R, SQL, SAS, Alteryx)
  • Extensive knowledge of database design, Hadoop data architecture and tools, and relational database principles
  • Excellent verbal and written communication skills - ability to summarize findings into concise, high level points geared towards the audience and visually depict key data and findings
  • Demonstrated ability to positively interface with other departments, colleagues, senior management and external customers is required
  • Strong attention to detail and accuracy - proven ability to produce quality results timely
  • Proven ability to prioritize and work on multiple projects simultaneously with minimal supervision
  • Experience within the banking industry preferred

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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