Analyst III, Business at Southern Company (Atlanta, GA)

| Atlanta, GA
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Analyst III, Business


Job Summary:

The purpose of this position is to conduct the analytical tracking and reporting processes for the Customer Operations organization which provides service to all gas utilities across Southern Company Gas. This position includes gathering, interpreting, and formatting metrics and providing analytics for internal/external presentations and decision making.

The incumbent for this role will support business needs, formulating and testing solutions to business problems, and assisting in the development strategy and implementation of optimal practices for these supporting functions. The incumbent is accountable for awareness and compliance with applicable federal, state, and local laws, regulations and ordinances, developing functional relationships, and measuring key performance indicators for both internal and regulatory service levels.

Job Responsibilities & Accountabilities by Competency

Functional Expertise:

• Understand business operations and metrics

• Administer analytical tracking and reporting processes of business metrics for

internal use and regulatory compliance

• Gather, interpret, and format data and metrics for presentations for internal and external use

• Explore the use of innovative tools and techniques to dissect and interpret information

• Drive operational efficiencies in a consulting role to increase business optimization

• Create visual presentations and reports (tables, charts, graphs, etc) of key performance indicators

• Fulfill ad hoc data requests as necessary and work with requestor to determine the requirements, develop the design and provide the output

Business Acumen:

• Leverage industry trend and benchmark strategies to identify business improvement opportunities

• Provide forward thinking insights supported by quantitative analysis to drive improvements

• Identify business needs, gaps, inefficiencies, and risk exposure to make recommendations that drive continuous improvement

• Provide analytical research and problem-solving to identify problems, issues and errors and determine root cause

• Serve as subject matter expert and provide analytical support on special projects


• Collaborate with peers and all levels of the organization to identify business opportunities and needs

• Participate in and conduct business and leadership meetings to understand initiatives and opportunities

• Manage partnerships and relationships within and outside the Customer Operations functions

Driving Results:

• Manage multiple/diverse priorities in a deadline driven environment

• Operate as a self-starter and be able to work independently

• Drive discussion on analytical influence and process improvement recommendations

• Leverage knowledge to provide decision making services to enterprise stakeholders

• Collaborate with the Customer Operations team to develop/implement new ideas and processes to reduce inefficiencies

• Drive improved productivity through proactive and continual business process analysis and recommendations

• Conduct discussions with the business to understand initiatives and develop action plans


Education, Certifications/Licenses :


• BA/BS degree in business, finance, economics or similar field/equivalent work experience

Work Experience:


• 3-5 years combined experience with the utilities or other related experience

• 2-4 years' experience analyzing data and process improvement

• Knowledge of business operations and systems

• Experience in analysis and reporting


• 4-6 years analyzing operational data and business processes, modeling, or forecasting

• Understanding of natural gas industry

Specific Skills & Knowledge:


• Analytical skills

• Interpersonal skills

• Strong attention to detail and big picture concepts

• High degree of initiative and ability to work independently and collaboratively

• Strong communication skills

• Exercise sound judgement

• Excel - intermediate proficiency

• PowerPoint - advanced proficiency


• Power BI

• Business Intelligence

• Data Modeling

• Infographics


Working Conditions/Physical Requirements:

• Travel 0 - 10%, hybrid.

• 3 days in office/2 days remote

This candidate can sit in Atlanta or Illinois *


This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Illinois-Metro Chicago-Naperville

Operating Company: Southern Company Gas

Other Locations: Georgia-Metro Atlanta-Atlanta

Job Type: Standard

Travel (Up to): No

Work Location(s):

G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)

1844 W Ferry Rd.

Naperville, 60536

AGLR Corporate Office - 10 Peachtree Place NE (10AtlantaCODE)

10 Peachtree Place NE

Atlanta, 30309

Req ID: ASC2000102
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