Data Services Analyst

Posted 3 Days Ago
Omaha, NE, USA
In-Office
Mid level
Software
The Role
Designs and delivers custom data solutions for ERP customers including reporting, data extracts, BI dashboards, ETL and integrations. Scopes and executes projects, uses AI tools to improve workflows, supports/internal training and documentation, and provides escalation support and collaboration across teams.
Summary Generated by Built In

The Data Services Analyst delivers custom data solutions that help DMSi customers maximize the value from their ERP solution. This role works across a broad and growing set of technologies, including custom reporting, business intelligence dashboards, data transformations, and system integrations. The right candidate is execution-focused, intellectually curious, and eager to grow alongside an expanding technology stack. They will bring a strong aptitude for problem-solving, a collaborative mindset, and a genuine interest in using AI tools to work smarter and help the team build more efficient workflows.

RESPONSIBILITIES AND DUTIES:

  1. Evaluate and manage customer requests using internal systems, including the ability to scope, quote, design a solution, and execute on the project plan.
  2. Develop and deliver custom data solutions, including report writing, data extractions, forms customization, business intelligence dashboards, and system integrations.
  3. Use AI tools and assistants as a standard part of daily work to increase efficiency and contribute to the team’s development of AI-assisted workflows and internal tooling
  4. Build proficiency in DMSi’s evolving product and integration ecosystem, including current and emerging platforms.
  5. Develop and maintain an advanced working knowledge of DMSi’s internal support tools and delivery processes.
  6. Assist other DMSi personnel through escalation support, coaching, and training on data-related topics.
  7. Complete documentation related to job responsibilities and contribute to the DMSi Knowledge Base.
  8. Lead, attend, or assist with training for internal personnel, customers, and prospects.
  9. Assist with internal projects to support departmental and organizational objectives.

KNOWLEDGE, SKILLS AND ABILITIES:
Technical: SQL/query proficiency (Cyberquery a plus), BI tools (Power BI, Phocas, Tableau, etc.), ETL/data lineage and database fundamentals (schemas, indexes, keys).
Analytical: Genuine curiosity paired with strong problem-solving, research, and the ability to work independently through ambiguous business challenges.
AI-forward: Comfortable using AI tools (Claude, Copilot) to speed up and improve work quality.
Quality-focused: High attention to detail, diagnoses issues correctly and validates solutions before customers see them.
Technical collaboration: Familiar with integration/automation (Workato or similar), comfortable with code reviews and tools like GitHub.
Execution: Prioritizes well, works under pressure, hits deadlines.
People skills: Communicates clearly, builds relationships across all levels (including customers/vendors), exercises tact and keeps confidentiality.

EDUCATION AND EXPERIENCE:
College degree in Data Science, Computer Information Systems (CIS), Management Information Systems (MIS), Supply Chain Management, Business, or a related discipline preferred; 3-5 years of equivalent work experience in a relevant field will be considered.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Normal office environment with use of computers and telephone systems; no unusual physical demands.
Travel as needed, including business air travel and car rental.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • SQL/query proficiency
  • Cyberquery
  • BI tools (Power BI, Phocas, Tableau)
  • ETL and data lineage knowledge
  • Database fundamentals (schemas, indexes, keys)
  • Familiarity with integration/automation platforms (Workato or similar)
  • Experience with code reviews and GitHub
  • Comfort using AI tools/assistants (Claude, Copilot)
  • College degree in Data Science, CIS, MIS, Business or related field
  • 3-5 years equivalent relevant work experience
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The Company
HQ: Omaha, NE
176 Employees
Year Founded: 1976

What We Do

DMSi is bringing new technology and new ideas to the building materials industry through our specialized business management software. From our Omaha offices, we’re revolutionizing one of the largest, most critical sectors in the world. Fortunately, we like a challenge. We have positions for people who like to train on our software, research and solve customer business issues and optimize supply chains with bespoke solutions. We have positions for software engineers, designers, systems engineers, analysts, product owners, and product managers who explore innovative technologies and create human interfaces. We have positions that make our company hum in sales, marketing, human resources, and accounting, which are helping to evolve our brand and our team. What makes us tick is surrounding ourselves with bright, kind, curious people who love the limitless possibilities that the field of enterprise computer software has to offer.

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