Role: Data Scientist
Location: Manchester – Hybrid working
Hours: Monday-Friday – 8:45am – 5:15pm
Package: £77,000 OTE
PHMG is embarking on an exciting new phase in its journey, focusing on modernizing our data capability and enhancing the way we work. This evolution presents numerous opportunities to leverage data more effectively, allowing us to better serve our customers and colleagues. As part of this growth, we are expanding our team to maximize the value from the wealth of data stored within the organisation.
To support this vision, we are seeking a Data Scientist to join the Insights function. The Data Scientist will play a crucial role in identifying trends, uncovering patterns, and extracting valuable insights from business data. The ideal candidate will have a proven track record of extracting insights from complex datasets. Sound business understanding and problem-solving abilities will also be required.
This role is perfect for individuals passionate about applying analytical methods to foster data-driven decision-making. You will harness your analytical prowess to identify new opportunities for enhancing our business capabilities. We invite you to be part of this exciting journey, marking a new chapter of data-driven excellence at PHMG.
The Role: What you will do:
- Perform statistical analysis to uncover new commercial opportunities.
- Develop predictive models to forecast subscription renewals, churn rates, and revenue trends, etc.
- Profile our client base and prospective clients.
- Identify opportunities for upselling, cross-selling, and personalised offers based on customer data.
- Segment the client base into meaningful audiences/profiles.
- Support ad-hoc analysis requests from the business, providing rapid insights for decision-making.
- Collaborate closely with the Data Engineering team to improve data models.
- Present insights and findings to stakeholders in clear, actionable ways.
This is an exciting role for a Data Scientist who has:
- Proven experience as a Data Scientist, ideally within a sales or commercial environment.
- Strong knowledge of data analysis techniques, statistical methods, and machine learning.
- Proficiency in a Python, specifically scikit-learn and pandas.
- Experience in using MS Fabric desirable.
- SQL skills would be beneficial.
- Strong analytical and problem-solving abilities.
- A can-do attitude and is a self-starter.
- Comfortable working collaboratively within a cross-functional team.
- Excellent communication skills, with the ability to present complex insights in a simple, clear way.
- Proven track record of using insights to drive business change.
The Department:
The Technology Department serves as the central hub for data engineering and insights across our organization. Our department operates as a unified force, cultivating a culture that empowers analysts and engineers to excel.
PHMG’s CTO recognizes that effective business intelligence is not the sole responsibility of one team but a capability that should permeate the entire organization. To achieve this, we view the data functions as an enabler of self-serve analytics, accomplished through robust data management, governance, and education initiatives. This approach ensures that business intelligence is accessible and leveraged across the organization, driving data-driven decision-making at all levels.
Why PHMG Tech?
The IT, Data & Engineering functions within PHMG has been going through a digital transformation, changing how we deliver value to our business. A big part of this change is fostering a culture of being open and honest, collaborating, having fun and enabling psychological safety.
We want to create a place for teams to do their best work, and you will have the opportunity to influence our decisions, help define standards across the teams and contribute to a healthy and happy working environment.
About PHMG:
Established in 1998, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track™ – strengthening their business identity in the most memorable, emotive way.
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Skills Required
- Proven experience as a Data Scientist
- Experience within a sales or commercial environment
- Strong knowledge of data analysis techniques, statistical methods, and machine learning
- Proficiency in Python (scikit-learn and pandas)
- Experience using MS Fabric
- SQL skills
- Strong analytical and problem-solving abilities
- Can-do attitude and self-starter
- Comfortable working collaboratively within a cross-functional team
- Excellent communication skills and ability to present complex insights simply
- Proven track record of using insights to drive business change
What We Do
PHMG is the world's leading audio branding agency. Our technology-driven, creative branding solutions realize the immense potential of the telephone and other audio channels – opening a company’s eyes and ears to a largely untapped opportunity. We offer a unique combination of expertise in the technology of call architecture, the marketing potential of audio touchpoints and the creative development of auditory brand assets – which allows us to unlock a company’s communicative power.
Why Work With Us
When you become part of PHMG, you enjoy the benefits of a world-class product, global growth, rewarding perks and endless opportunities for progression. It’s all this and more that makes our company a 'Top Workplace' and a Chicago Tribune 'Great Place to Work': accolades we’re proud to have achieved thanks to glowing feedback from our staff.
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