This role provides the opportunity to support analytics‑enabled initiatives by developing and delivering data analysis and models that address defined business needs. As part of the MBPS Advanced Analytics team, the role contributes to Manulife’s mission of helping customers make decisions easier and lives better by producing reliable, actionable insights from data. The successful candidate will work closely with internal teams and business stakeholders to execute analytics tasks across various use cases within the customer lifecycle. Through this role, they will gain hands‑on experience working with real business data, established analytics processes, and end‑to‑end solution delivery.
Position Responsibilities
• Develop and implement analytics‑enabled solutions to improve business processes, generate insights, and support business strategy
• Own and deliver end‑to‑end analytics projects of moderate complexity, while contributing to larger, more complex initiatives
• Analyze large and complex datasets to generate actionable insights and translate findings into clear business recommendations
• Collaborate closely with business stakeholders and subject matter experts to understand data sources, processes, and business needs
• Provide guidance and mentorship to junior data scientists and contribute to knowledge sharing within the analytics community
Required Qualifications
- Minimum of 5 years of applicable experience with advanced knowledge of programming languages and concepts (Python and SQL, SQL queries)
- Knowledge in data visualization tools such as PowerBI, plotly, R Shiny, etc. (or other equivalent data visualization tools)
- Strong knowledge of machine learning and AI algorithms
- Advanced degree in Statistics, Mathematics, Computer Science, Engineering, or a related field; or a Bachelor’s degree with equivalent technical experience
Preferred Qualifications
Experience applying statistical modeling and machine learning techniques (e.g., regression, clustering, decision trees, survival analysis)
Working knowledge of AI, GenAI, or advanced analytics toolkits and frameworks, including exposure to Retrieval‑Augmented Generation (RAG)
Exposure to cloud platforms (e.g., Azure, AWS, or GCP) for data processing, model development, or solution deployment
Experience with data visualization tools such as Tableau, Qlik, or open‑source libraries (e.g., ggplot, d3)
Familiarity with relational database models and large‑scale data environments
Proficient in querying and analyzing both structured and unstructured data (SQL, NoSQL, JSON, MongoDB)
Experience designing or implementing scalable, end‑to‑end analytics processes with appropriate governance and tracking mechanisms
When You Join Our Team
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Minimum of 2 years of relevant experience in analytics, data science, or a related field
- At least 2 years of hands-on experience using programming languages such as Python, R, SAS, or SPSS, and SQL for data analysis
- Advanced degree in Statistics, Mathematics, Computer Science, Engineering, or a related field; or a Bachelor's degree with equivalent technical experience
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms








