Our Opportunity:
We are seeking a hard-working and passionate Data Scientist II to join our growing team. In this role, you will play a crucial part in empowering our Chewy Customer Care teams with cutting-edge data solutions that drive rapid innovation, informed decision-making, and outstanding customer and agent experiences. As a Data Scientist II, you will be a key contributor throughout the entire data science lifecycle, from data acquisition and preparation to model development, deployment, and communication of results. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.
What You'll Do:
- Collect, prioritize, and prepare data for analysis from various sources, ensuring data quality and integrity.
- Conduct detailed exploratory data analysis using statistical techniques and visualizations to uncover patterns, trends, and insights.
- Construct new features from existing ones to improve model performance, including feature creation, transformation, and selection.
- Apply statistical methods (e.g., descriptive statistics, hypothesis testing) to understand data distributions, relationships, and draw meaningful conclusions.
- Select and build appropriate machine learning models (e.g., regression, classification, clustering) based on the problem and data characteristics.
- Evaluate model performance using relevant metrics (e.g., accuracy, precision, recall, F1-score), and fine-tune models to achieve efficient results.
- Interpret model results, identify key drivers and insights, and communicate findings optimally to both technical and non-technical stakeholders.
- Build compelling visualizations to present data insights and tell a clear and concise story that resonates with the audience.
- Work closely with cross-functional teams (e.g., product managers, engineers, business analysts) to understand business needs and translate them into data-driven solutions.
What You'll Need:
- Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- 3+ years of experience as a Data Scientist, with a consistent track record of delivering impactful results.
- Strong programming skills in Python or R, with proficiency in data manipulation libraries.
- Experience with SQL and relational databases.
- Proven understanding of statistical modeling and machine learning and deep learning algorithms.
- Excellent communication and presentation skills, with the ability to explain sophisticated technical concepts to diverse audiences.
Nice to Have:
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP, Snowflake).
- Familiarity with big data technologies (e.g., Spark, Iceberg, dbt).
- Familiarity with AWS cloud technologies (e.g., Glue, Sagemaker, Athena, Redshift).
- Experience with data visualization tools (e.g., Tableau, Streamlit, Text to SQL).
- Knowledge of retail and e-commerce.
The base salary range for this role is $110,000 - $175,500.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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