Data Scientist Associate - Customer Analytics

Posted 5 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Design and deliver curated customer data products and analytics solutions. Lead discovery, prioritize data product needs, ensure data quality and governance, manage stakeholders and delivery, build visualizations and experiments, analyze program performance, and translate customer behavior into strategies that drive business growth.
Summary Generated by Built In

Description

We have an exciting opportunity for you to shape the future of data at Chase and advance your career in a collaborative environment.

As a Associate Data Products & Analytics within the Consumer Bank Customer Analytics team, you will design and deliver robust, modernized data solutions that support analytics and business objectives. You will partner with stakeholders to develop high-quality, curated data products and contribute to a team culture focused on innovation and continuous improvement.

Job responsibilities

  • Define and execute strategy for product data development and delivery
  • Lead discovery and prioritization of data product needs, ensuring solutions are reliable and reusable
  • Build collaborative partnerships with stakeholders to document product data and manage metadata
  • Oversee data quality, integrity, protection, retention, storage, and usage
  • Ensure compliance with firmwide policies, standards, and procedures for data governance
  • Develop and maintain relationships with data delivery partners and consumers
  • Demonstrate governance by tracking workstreams, prioritizing deliverables, and ensuring successful delivery
  • Build presentations and data visualizations to effectively convey analytical findings and influence decisions
  • Build business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies

  • Track customer behavior and engagement, translating findings into strategies that drive business growth

 

Required qualifications, capabilities, and skills

  • Bachelor’s degree and minimum of 3 years of industry experience in a data-related field
  • Proficiency in data querying and manipulation using technologies such as SQL
  • Demonstrated ability to manage tight delivery timelines across multiple workstreams
  • Proven ability to execute through successful internal partnerships and influence across job functions
  • Proficiency in Agile methodologies with tools like Jira or Confluence for backlog management
  • Strong communication skills, both written and verbal
  • Experience in defining and implementing multi-faceted projects or programs
  • Proven track record in solving business problems through fact-based and scientific analytics, like to focus on solving problems
  • Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives
  • Are comfortable summarizing key information and presenting recommendations to multiple stakeholders to influence senior management

 

Preferred qualifications, capabilities, and skills

  • Experience with cloud technologies such as Snowflake or Athena
  • Familiarity with data visualization tools such as Tableau or Power BI
  • Proficiency with Analytical tools such as Python and Alteryx
  • Exposure to modern data governance practices, including data quality, integrity, access, and compliance
  • Experience collaborating with roles such as Data Product Owner, Data Owner, Data Engineer, Data Modeler, and Data Architect
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

Skills Required

  • Bachelor's degree
  • Minimum of 3 years industry experience in a data-related field
  • Proficiency in data querying and manipulation using SQL
  • Ability to manage tight delivery timelines across multiple workstreams
  • Proven ability to execute through internal partnerships and influence across job functions
  • Proficiency in Agile methodologies; experience with Jira or Confluence
  • Strong written and verbal communication skills
  • Experience defining and implementing multi-faceted projects or programs
  • Proven track record solving business problems through fact-based and scientific analytics
  • Ability to think independently and collaboratively to implement creative solutions
  • Comfort summarizing key information and presenting recommendations to influence senior management
  • Experience with cloud technologies such as Snowflake or Athena
  • Familiarity with data visualization tools such as Tableau or Power BI
  • Proficiency with analytical tools such as Python and Alteryx
  • Exposure to modern data governance practices, including data quality, integrity, access, and compliance
  • Experience collaborating with Data Product Owner, Data Owner, Data Engineer, Data Modeler, and Data Architect

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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