The Role
WHO WE ARE
At Trustly, we’re on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.
We’re revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.
Fueled by this purpose, we’ve grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $58 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.
With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.
At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.
Now is the perfect time to join us and help accomplish our mission. If you’re inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we’d love to hear from you!
About the team
Trustly's Data Science team pioneers cutting-edge AI/ML Models to support key initiatives across the company. We leverage AI-driven models and data-centric strategies to build resilient controls and unlock sustainable competitive advantage, and unlock significant value through data-driven strategies.
What you'll do:
- Spearhead AI/ML Evolution: Act as a catalyst for innovation, driving the evolution of Trustly's technical capabilities through cutting-edge AI/ML.
- Architect High-Velocity Teams: Cultivate and lead a high-performing, AI-driven team, empowering them to push the boundaries of machine learning and data science.
- Foster Continuous Learning: Mentor and develop team members, fostering a culture of continuous learning, experimentation, and growth.
- Drive Strategic Impact: Translate complex AI/ML capabilities into tangible business impact, aligning with Trustly's strategic vision.
- Champion Data-First Approach: Ensure rigorous quality control and shape data-driven workflows to maximize efficiency and innovation.
- Forge Strategic Partnerships: Collaborate with cross-functional leaders (Product, Risk, Engineering) to seamlessly integrate AI/ML solutions into Trustly's product roadmap.
- Develop Groundbreaking Models: Lead the development of innovative AI/ML models that anticipate and mitigate risks, supporting key strategic goals.
- Enable Proactive Decision Management: Propel Trustly towards a future of intelligent, proactive decision management and sustained market leadership.
Who you are:
- AI/ML Mastery: Advanced degree in a quantitative field (Mathematics, Statistics, Data Science, or related) coupled with solid hands-on experience in the complete AI/ML development lifecycle.
- Model Innovation: Proven ability to architect, develop, and validate sophisticated statistical and machine learning models, pushing the boundaries of current AI/ML capabilities.
- Python Proficiency: Expert-level fluency in Python, with a strong understanding of its application in AI/ML development and data manipulation.
- Feature Engineering Excellence: Deep understanding and practical experience in feature engineering and model development, enabling the creation of high-performance AI/ML solutions.
- Strategic Communication: Exceptional English communication skills, capable of translating complex business requirements into actionable AI/ML projects and effectively mentoring team members for precise delivery.
- Leadership in AI/ML: Solid years of relevant industry experience, including experience leading and mentoring high-performing AI/ML teams, driving innovation and strategic initiatives.
- Cross-Functional Collaboration: Proven ability to collaborate with business stakeholders (product, engineering, etc.) to drive AI/ML innovation.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- Monthly happy hours with iFood coupon;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
Check out our Glassdoor or our Brazil Life page on LinkedIn for more details about Brazil, our culture, and much more.
#LI-Remote
#LI-CHERRYNE-TRUSTLY
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
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The Company
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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