Who you are
A collaborative and supportive leader who inspires and develops Data Scientists, creating a culture of openness, learning and excellence in delivery.
Technically skilled in a wide range of ML/AI methods, with experience turning advanced models into real-world solutions that customers feel and business teams value.
You have a pragmatic and commercial mindset, ready and willing to consider the full range of technical options available from simple to complex, depending on what’s most appropriate and what will deliver value most effectively
Curious and innovative, keeping pace with new ML/AI advancements and applying them to unlock new ways of serving customers.
An excellent communicator and business partner who can make complex concepts simple, building trust and influence with both technical and commercial partners.
What you will do
Lead, manage and grow a high-performing Data Science team shaping the future of our online Personalisation programme through seamless model-driven customer experiences
Deliver scalable ML/AI solutions end-to-end that step-change how we understand our customers’ shopping intent and deliver personalised online experiences so that customers can easily find what they are looking for and are inspired by new suggestions
Partner with product, engineering and commercial teams to embed solutions seamlessly into the customer experience and business processes.
Set the standard for agile Data Science delivery, testing and model monitoring, ensuring solutions are robust, reliable and impactful.
Drive innovation and act as a trusted advisor, helping transform how Data Science creates value for our customers and our business.
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#hybridrole #LI-Hybrid #LI-HB1
Skills Required
- Proficiency in ML and AI methods
- Experience in managing data science teams
- Strong communication and leadership skills
- Ability to deliver end-to-end ML/AI solutions
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
