Data Researcher

Company Description

Forbes Marketplace provides consumers with journalist- and expert-written insights, news, and reviews on all things personal finance. Our goal is to help small and medium businesses
(SMBs) make informed decisions by providing them with the knowledge and research they
need.We are seeking a Data Researcher to join our team and assist our editorial team in creating top-quality content. In this role, you will provide competitive analysis on the market and ensure the quality and accuracy of data collection and analysis for products and services relevant to SMBs,
with a focus on software. Your research and analysis will be a key component of making
trustworthy, relevant assessments of products and services, and will help thousands of
businesses make informed decisions about the products and services they use.
During this role you will be helping to manage a small team of in-house researchers,
responsible for assigning projects and monitoring progress. You will be liaising with the data
research team leads, editorial, and SEO teams to address challenges, fulfil data requests, and deliver analysis used to produce editorial content on the Marketplace websites. Leveraging
project management and data skills, you will help the SMB division deliver actionable insights
on time, with an eye to grow the capability and capacity of the SMB research team.

Job Description

Responsibilities:
● Review editorial data requests for feasibility, usability, and scalability
● Leverage a team of researchers to collect product and service data, with a focus on
products for SMBs
● Perform analysis on collected data to identify top-quality products and services for SMBs
● Deliver analyses to the business against tight deadlines whilst ensuring accuracy and
quality
● Develop and implement processes for quality control, performing checks on data
gathered by the research team and actioning identified errors
● Communicate with the data research team leads and editorial teams to maintain
transparency about the research process, stages of analysis, and any hurdles to
meeting delivery deadlines
● Review editorial content resulting from work product for accuracy and completeness

About You:

● Possesses 3-5 years of research experience, including 1-2 years as an analyst, along with team management skills

● Able to leverage project management skills to ensure consistent and on-time delivery
across a range of projects and teams with differing and at times conflicting priorities and
deadlines
● Experience managing research teams and working as part of a cross-departmental,
international team
● Experience working as part of an analyst team, producing actionable insights from data
● You are able to identify areas for improvement in team members’ output and work
processes, and work with people to provide supportive coaching and feedback
● Takes pride in developing specialist product knowledge, becoming a main point of
contact and source of information, while keeping business needs in mind
● Experience with or exposure to enterprise software and solutions used and sought by
SMBs
● Have previously communicated data findings to project stakeholders via dashboards and
data visualisations, using software such as Tableau
● You are mindful of maintaining a supportive working environment conducive to helping
colleagues and direct reports understand the current state of projects, keeping
communication channels clear and open
Qualifications:
● Degree in a relevant field, such as business or economics, or equivalent training and
experience
● Proficiency in using Google Sheets or Excel for data analysis and manipulation
● Proficiency in SQL, Python and/or Tableau for data manipulation and visualisation
Forbes Marketplace is an equal opportunity employer and prohibits discrimination and
harassment of any kind. We are committed to creating a diverse and inclusive work environment
and welcome candidates from all backgrounds to apply.

Qualifications

Any degree

Additional Information

All your information will be kept confidential according to EEO guidelines.