Data & Reporting Specialist

About the Opportunity

JOB SUMMARY

We are seeking a highly motivated and skilled manager to support the Northeastern’s Roux Institute through the collection, analysis, and dissemination of institutional data to inform strategic planning, policy-making, and institutional effectiveness. This position requires a detail-oriented individual with strong analytical skills, a deep understanding of higher education and startup environment metrics, and the ability to communicate complex data in a clear and actionable manner to various internal and external stakeholders.

MINIMUM QUALIFICATIONS

• Strong written and verbal communication skills.

• Ability to effectively communicate to all stakeholder audiences, translating for both technical and non-technical audiences.

• Produce and deliver succinct, compelling materials.

• Proficiency in statistical software (e.g. SPSS, SAS, R), data visualization tools (Tableau, Power BI), and finance systems (Banner, Workday, Salesforce).

• Excellent analytical, problem solving, decision-making, and time management skills with a high attention to detail.

• Strong ability to interpret complex data and provide actionable insights.

• Experience with database management and data integrity practices.

• Knowledge of higher education metrics, reporting requirements, and accreditation standards.

• Ability to work independently and collaboratively within a team environment.

• Knowledge and skills are normally acquired through completion of a Bachelor's Degree in Statistics, Data Science, or a related field. Master’s degree preferred. Minimum of two years' experience in an institutional research role. Knowledge of a higher education environment is preferred.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1) Data Collection and Analysis 

• Develop and implement methodologies for collecting, analyzing, and interpreting institutional data.

• Conduct surveys, focus groups, and other research methods to gather information on student outcomes, faculty performance, and institutional effectiveness.

• Utilize statistical tools and software to analyze data trends and generate reports.

• Create, maintain and update institutional databases and ensure data accuracy and integrity.

• Develop and implement procedures to maintain high standards of data accuracy, consistency, and security. Address any discrepancies or issues related to data collection and reporting.

• Manage data requests from internal and external stakeholders, ensuring timely and accurate responses.

• Work with internal teams to understand and organize their existing data and enhance existing tools for data collection and tracking.

2) Reporting and Presentation

• Prepare and present reports on institutional performance metrics, including student retention and graduation rates, faculty productivity, and financial health to organizational leadership.

• Provide clear and actionable data to inform operational and strategic decision making, customer and partner satisfaction, and drive better organizational outcomes.

• Create visualizations and dashboards to effectively communicate data findings to stakeholders.

• Assist in the preparation of institutional reports required for accreditation, compliance, donor relations, and strategic planning.

• Foster strong working relationships with faculty, staff, and administrative units. Provide consultation and support on research-related matters and data interpretation. Facilitate workshops and training sessions on data usage and analysis.

3) Other Duties 

• Collaborate with academic and administrative departments to identify data needs and provide insights that support decision-making.

• Monitor and assess the impact of institutional policies and initiatives through rigorous data analysis.

• Support the creation of external marketing materials that highlight the accomplishments of the institute.

• Support strategic planning efforts by providing relevant data and projections.

• Stay current with trends and best practices in institutional research and higher education analytics.

• Provide support for special projects and other duties as assigned.

Position Type

Data Planning and Analysis

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.