The Role
The Data Quality Specialist ensures CRM data health, improves datasets, supports stakeholders, and drives initiatives for efficiency and accuracy in data management.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Purpose of the Role:
We are recruiting for a Data Quality Specialist to join our dynamic and evolving Data & Analytics team within the Global Sales Operations function. You will be a key stakeholder in the transformation journey of Keyloop CRM data, reviewing our account-base and cleansing, de-duplicating and improving to enable sales efficiency.
You will be responsible for tackling data challenges and actioning updates, being a key stakeholder in consulting and advising the business on best practice with data. As a Data Quality Specialist, you will continuously improve and review internal processes, aiming for automation and efficiency gains. You will support the Data & Analytics team by reviewing completed work and supporting team members with projects and process flows.
The team’s areas of responsibilities include Data Quality, Data Analysis and Enrichment, Reporting & Dashboards, CRM Data Management and supporting stakeholders with an array of challenges. Our work enables and accelerates our growth strategy by providing our stakeholders with accurate, up-to-date and targeted data and information that allows us to make informed decisions. The aim is to have the leading, most comprehensive database in the industry with accurate and high-quality information that will allow the business to perform and achieve.
Role Responsibilities
- Manage the data health of our CRM, ensuring stakeholders can make informed decisions with unique, valuable data.
- Review, de-duplicate and improve our existing account-base and associated datasets.
- Qualify data and feed sales with actionable accounts that drive new business growth and positively impact the sales journey.
- Support and consult cross-functional teams and stakeholders on a range of data related topics.
- Develop and implement business strategies, policies, and procedures.
- Drive & implement initiatives and projects to improve business performance and efficiency.
- Conduct regular data quality checks and audits to identify anomalies, inconsistencies, and errors.
- Act as a subject matter expert on key team initiatives and best practices.
- Identify opportunities for process improvements to enhance data, reporting and analytics.
- Develop strong relationships with colleagues to support with data challenges and provide insight.
Skills / Knowledge & Experience
- 2+ years’ experience with data qualification and processing.
- 2+ years’ experience with the Salesforce lightning CRM.
- Advanced skills in MS Office, especially MS Excel.
- A proven track record of delivering projects and initiatives within given time frames.
- Experience in supporting stakeholders with data challenges.
- Excellent analytical skills to pro-actively tackle challenges.
- Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
- Accurate with strong attention to detail.
- Independent worker that can effectively prioritise and manage time.
- Positive attitude to work and change.
Nice to have
- Certification in data management or data quality (e.g. DAMA Certified Data Management Professional) is a plus.
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
Top Skills
Excel
Salesforce Lightning Crm
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide.
From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey.
Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data.
For more information, please visit www.keyloop.com
