Data Quality Analyst (Aspire)

Who We Are:

Aspire is transforming the landscape industry with our leading-edge software, empowering contractors across the country to transform the way their businesses operate. We are industry innovators and joining us means you’ll help shape the future of these essential services and see the direct impact of your work.

What We’re Looking For:

As a Data Quality Analyst you will be a foundational member of the team, helping us build from the ground up. You’ll help lay the groundwork for the implementation of customers’ critical data from their previous softwares to Aspire by impacting our processes, tools, and standards. 

What You’ll Do:

Data Import & Quality Assurance

• Own the customer data import process during implementation, managing projects and strict deadlines set in collaboration with the Implementation Managers.

• Extract, clean, format, and import data into Aspire.

• Conduct a data review process to ensure accuracy and completeness of imported data.

Customer Engagement

• Work directly with customers to evaluate their source data. 

• Proactively identify data concerns and address them to unblock customers during the implementation process.

• Clearly communicate requirements, delays, and task completion both internally and externally.

Continuous Improvement

• Help develop foundational best practices, documentation, and tools to reduce overall data migration time and streamline future imports.

• Utilize AI tools and leverage hands-on experiences to directly inform strategies that improve efficiency and help scale the data import process.

Cross-functional Collaboration

• Work seamlessly with customers, Implementation Managers, and peers to ensure a smooth implementation onto Aspire for new customers.

• Collaborate with the data team to refine cleanup methodologies and improve overall data implementation efficiency.

What You’ll Bring:

• Microsoft Excel Proficiency (An Excel assessment will be done during the interview process)

• Strong English proficiency and communication skills

• Strong analytical and critical thinking skills

• Ability to identify relationships within databases and infer the developers intent based on structure and values

• Ability to work effectively within a team environment with tight deadlines and high expectations

• Experience utilizing AI tools to enhance personal or team efficiency in day-to-day tasks

• Basic knowledge and experience with T-SQL is a plus.

When you will work: M-F 5PM - 2AM (Armenia)

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.