Data Privacy Director

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Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Director, Data Privacy

London, UK (Hybrid) **Please consider this before applying**

Flywire is seeking a Director, Data Privacy to join our Legal team and lead the next phase of our privacy program. This is a high visibility role with significant scope for ownership and autonomy, reporting directly to the Deputy General Counsel.

Flywire processes Personally Identifiable Information (PII) and Personal Health Information (PHI) of individuals around the world. This can include financial information, medical records, national IDs, birthdates and contact information.

This role sits at the most senior level of the privacy function day to day and will act as the primary face of privacy for enterprise clients, internal stakeholders and senior leadership. The successful candidate will come in and take ownership of the program with minimal handholding, working out obstacles independently and bringing structure to a function that currently has room to grow. This is a genuine opportunity to step out of a number two role and lead, with exposure to senior leaders across the business including sales, risk and the executive team, and the autonomy to shape the program your own way.

Key responsibilities of this position include: (i) architecting and advancing Flywire’s privacy program, (ii) privacy regulatory horizon scanning, (iii) policy development, administration and enforcement, (iv) leading direct engagement with enterprise clients including prospective client privacy and security calls, (v) maintaining and obtaining industry certifications and (vi) evaluating and recommending process improvements and technology solutions.

The role requires a strong understanding of current global privacy regulations and the ability to translate regulatory knowledge into operational practice in a fast moving environment. The Director will engage directly with senior business stakeholders including sales leadership, risk and other functional leaders to embed privacy by design into core operations. This person will need enough presence and gravitas to represent Flywire’s privacy posture credibly on calls with enterprise clients and their Chief Privacy Officers, including in the early stages of the relationship.

Responsibilities:

• Take ownership of the existing privacy program, assess current state and drive improvements to processes and structure
• Act as the senior privacy representative on calls with enterprise clients and prospective clients, including their privacy and security leadership
• Ensure compliance with global, national and local privacy laws and regulations including but not limited to GDPR, CCPA, PIPEDA, PIPL, etc.
• Design and implement operational processes for the various business units in accordance with applicable privacy laws and regulations.
• Lead the records of processing activities (RoPA) program and oversee its ongoing maintenance 
• Drive the strategic requirements for the development and enhancement of privacy program technology solutions
• Conduct privacy regulatory horizon scanning to proactively evaluate emerging threats, trends and new regulations
• Manage and maintain data protection agreements, privacy impact assessments and sub-processor records
• Monitor and ensure appropriate handling of incoming privacy requests and complaints from data subjects

Qualifications

Required:

• Bachelor's degree in a relevant field (or equivalent experience) 
• A minimum of 8 years of related professional experience at a senior level, with prior experience designing or running a privacy program rather than solely operating within one
• Experience in a global enterprise or fintech environment is preferred though not required
• Strong understanding of data privacy laws with the ability to integrate these into practical business operations 
• One or more of the following professional certifications: CIPP, CIPT or CIPM
• Excellent communication skills with the confidence and gravitas to engage senior external stakeholders including enterprise clients and their privacy leadership
• Comfortable operating with a degree of ambiguity and building structure where it does not yet exist
• Strong client service orientation and experience representing an organisation externally on complex regulatory matters
• This is a hybrid role based in our London office.

We Offer:

• Employee Stock Purchase Plan (ESPP)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid