Data Operations Team Lead (Entry-level management role)

Let’s be #BrilliantTogether

Overview

ISS STOXX is growing! We are searching for a for a Data Operations Team Lead to provide leadership and management for our retirement data in the Market Intelligence division.

BrightScope is a financial information business of Market Intelligence that primarily helps retirement market-focused asset managers to identify, target and retain clients. Our data drives better decision-making for individual investors, corporate plan sponsors, asset managers, broker-dealers, and financial advisors. 

The ideal candidate will have experience overseeing a dedicated data team in Manila to ensure product quality and delivery in accordance with established SLA. This is an entry level to management and an ideal position for new managers.

Responsibilities

• Perform people management and administrative functions, thereby undertaking performance reviews and regular appraisals to ensure each team member works towards clearly defined and accepted professional and personal goals

• Provide coaching and mentoring to analyst so they effectively manage their duties and responsibilities, providing regular and timely feedback

• Monitor and analyze individual and team performance metrics to achieve business and development goals

• Drive the team towards continuous process improvements, identifying opportunities for increasing productivity, efficiency, accuracy, and improving controls

• Identify gaps/opportunities, create solutions, present them as business cases to key stakeholders and execute the solution effectively

• Strategize, plan and implement effective resource utilization and perform cost/benefit analysis

• Collaborate with other teams and enhance relationship across ISS STOXX including other offices around the world

Qualifications

Training & Experience:

• Bachelor's degree graduate in Finance, Economics, Computer Information Systems, or any other Business/Data related course (MBA or advanced degree is an advantage)

• At least 5 years of related work experience (i.e., library/ database research for Financial Corporate data) in a high-quality and hard deadline-driven environment

• At least 1 year leadership experience whether leading a big project or a team

• Proficient with the use of technology and able to learn new applications on their own (prior experience in web-based searching, Excel and common Office applications, data management and data mining technologies is preferred)

• Strong verbal and written communication skills

• Demonstrated problem-solving skill (clear attention to detail and ability to think strategically)

• Highly motivated, adaptable and results-driven with a strong sense of ownership- takes great pride in developing people and teams

Work Location & Schedule:

• Amenable working at Makati City on a permanent dayshift schedule (12pm- 9pm, Manila Time)

• Amenable to go on a 2 to 6 months’ onsite training prior to transitioning to hybrid working arrangement (3 days' work onsite per week)

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What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.