Data Operations Senior Associate - Business Decision Modelling

Job Description
Are you ready to take on a pivotal role in within our dynamic Product Support team? If you're detail-oriented, thrive in a fast-paced environment, and are passionate about delivering exceptional service, then this role is for you!
As a Data Operations Senior Associate - Business Decision Modelling within the Product Support team, you will play a pivotal role in utilizing Business Decision Models as a low-code solution to efficiently create, manage, and automate complex decision-making processes with minimal coding effort. You will be crucial in accelerating the development cycle, enhancing agility, reducing errors, and ensuring consistency across various operational workflows. Additionally, you will also be providing support to our Data Quality Initiatives.
Job Responsibilities:

• Develop and implement Business Decision Models using Signavio to automate and streamline decision-making processes.
• Collaborate with cross-functional teams to gather and analyze requirements, ensuring that decision models align with business objectives.
• Design, test, and deploy decision models, ensuring they are robust, scalable, and maintainable.
• Monitor and optimize decision models to improve performance and accuracy.
• Provide training and support to team members on the use of Signavio and decision modeling best practices.
• Ensure consistency and accuracy in decision-making processes across various operational workflows.
• Support Data Quality Initiatives by integrating decision models with data quality frameworks and tools.
• Document decision models, processes, and workflows to ensure transparency and knowledge sharing.
• Stay up-to-date with industry trends and best practices in decision modeling and low-code solutions.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Proven experience in business decision modeling, specifically with Signavio or other similar tools.
• Strong understanding of low-code or no-code platforms and their application in business process automation.
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into effective decision models.
• Proficiency in data analysis and data quality management.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented with a focus on accuracy and consistency.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred qualifications, capabilities and skills:

• Experience with other business process management (BPM) tools and platforms.
• Knowledge of business process modeling notation (BPMN) and decision model and notation (DMN).
• Familiarity with agile development methodologies.
• Certification in Signavio or related BPM tools.

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.