Data Operations Manager

Posted 6 Days Ago
Chicago, IL
Hybrid
100K-125K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Manage data operations, ensure data quality, lead client engagement audits, and support oncology research through effective data solutions.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities

  • Act as a cross-functional resource on data quality and integrity, supporting internal teams with expertise in data maintenance and governance

  • Own and maintain documentation and process standards for internal workflows and emerging molecular data products, ensuring alignment across business units

  • Lead engagement with customers during audits, representing Tempus’ data pipelines and operational processes with clarity and accuracy

  • Translate client requirements into actionable plans by partnering with data quality teams to scope and deliver tailored solutions for high-impact customers

  • Leverage SQL to assess feasibility of custom data solutions and proactively troubleshoot data quality issues

  • Partners with clients to align their oncology research goals with Tempus' precision medicine tools and analytics, leveraging scientific expertise to drive impact

  • Facilitate the scoping process for new assay launches including requirements gathering, risk assessment, and timeline development

  • Support accurate and timely execution of data deliverables for our Life Sciences sequencing collaborations 


Minimum Qualifications

  • 3+ years of experience managing data workflows, process improvements, or operational support in a commercial or laboratory environment

  • Knowledge of genomic healthcare data including molecular sequencing results and clinical patient information

  • Clear communication and presentation skills, can articulate complex issues concisely

  • Understanding of statistical concepts and data analysis techniques

  • Excellent analytical and problem-solving skills

  • Attention to detail and strong organizational skills

  • Good communication and interpersonal skills

  • Experience with data validation, cleaning, and query resolution

  • Proficient in Microsoft Excel for data entry and simple analysis

  • Ability to work independently to solve issues and drive projects forward

  • Experience working with and managing external clients and stakeholders

  • Adept at fostering relationships and working with diverse teams across the business

Preferred Qualifications

  • 5+ years of experience overseeing data management, process optimization, or operational support in a fast-paced industry environment

  • 2+ years of experience using SQL for basic data pulls, reporting, and database management

  • 1+ years of hands-on experience with enterprise cloud computing and storage platforms (AWS, GCP etc)

  • Advanced Excel ability

  • CRO experience and knowledge of the oncology space

  • Knowledge of clinical trials and regulatory requirements

CHI: $100,000-125,000

The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Top Skills

AWS
GCP
Excel
SQL

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The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments.

With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed.

At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before.

For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

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Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
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