The Role
As a Data Operations Engineer, you will build and maintain ETL pipelines, ensure data quality, and collaborate with cross-functional teams to manage health data integration and processing.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Sword Health is looking for an exceptional candidate to join our marketing team as a Data Operations Engineer. This individual will support the integration of clients (self insured employers and health plans) into Sword’s solutions by preparing, validating and maintaining data pipelines that can process large volumes of healthcare data. This role is ideal for a motivated, detail-oriented candidate who is eager to learn and ensure that information flows accurately and on time.
The mission of our Data Operations team is to deliver high-quality, accurate data that supports Sword’s products and clients. We focus on maintaining strong data quality standards, improving operational processes, and ensuring smooth data integrations across the organization.
What you’ll be doing:
- Data Preparation & Processing: Support data ingestion workflows by cleaning, formatting, and validating healthcare data from multiple sources;
- Quality Checks: Run validation scripts and checks to ensure data accuracy and completeness; identify and flag potential data issues;
- ETL (Extract, Transform, Load) Support: Assist in maintaining ETL pipelines by performing data uploads, monitoring processes, and escalating issues when needed;
- Documentation: Maintain clear process documentation to ensure consistency and repeatability;
- Collaboration: Work closely with cross-functional teams - customer success managers, data engineers, product managers, clinical operations, payer partners - to ensure client files are processed correctly and on schedule;
- Continuous Learning: Gain experience in healthcare data standards, data privacy requirements, and automation tools over time.
What you need to have:
- Data Foundations: Basic understanding of data processing and data quality principles;
- SQL Skills: Hands-on experience writing SQL queries to extract and analyze data;
- Communication: Ability to communicate clearly with both technical and non-technical stakeholders;
- Detail-Oriented & Process-Driven: Capacity to maintain meticulous documentation of processes, to support troubleshooting and repeatability;
- Problem-Solving: Interested in identifying data issues, helping troubleshoot discrepancies and supporting process improvements;
- Growth focused: Desire to work in a fast-paced, growth-oriented environment with opportunities to take on more responsibility over time.
What we would love to see:
- Healthcare Data Exposure: Familiarity with eligibility, medical claims, pharmacy claims, or prior authorization data, and an interest in learning how these data sets are structured and used across the healthcare ecosystem;
- Data Broker & EDI Exposure: Familiarity with data brokers (e.g. Availity, Change Healthcare) or EDI Transactions, especially 270/271 and 834 transactions;
- Compliance Awareness: Basic understanding of handling Protected Health Information (PHI) within HIPAA and other relevant regulatory frameworks, with a strong sense of data governance and security;
- Professional Experience: 1-2 years of experience in a data-related or operations role.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
- To get to know more about our Tech Stack, check here.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
ETL
Sftp
SQL
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
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