Data Operations Analyst

Posted 3 Days Ago
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Hiring Remotely in Subang Jaya, Petaling, Selangor
Remote or Hybrid
Entry level
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
The Data Operations Analyst is responsible for client deliverables, data validation, quality checks, and providing support in operations. This role involves ensuring accuracy, coordinating client inquiries, and becoming a category expert.
Summary Generated by Built In
Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NIQ, you create and deliver client outputs in a correct and timely manner. 

  • Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
  • Does cross coding and item-related quality checks on a daily basis
  • May act as a back-up to other coders when needed
  • Keep track/document special instructions related to category assignment
  • Plan and execute a complex daily personal workload and support to meet departmental and company schedules
  • Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
  • Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
  • Willing to be trained to be a category expert

Qualifications

  • Bachelor’s degree in Computer Science / Information Systems / IT / Statistics / Mathematics / Economics / Business or equivalent degree
  • Fresh graduate or with 1 year experience in operational areas
  • Excellent organization skills, aptitude to work in a team and meet deadlines
  • A high degree of accuracy, proactivity, and attention to detail
  • Good analytics skills and aptitude for data and operational processes
  • Project management aptitude (critical path, task sequencing, problem-solving, etc.)
  • Excellent written and verbal communication skills in English
  • Familiar Excel, vlook-up, chart, spreadsheets, and table

 

Additional Information

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Top Skills

Excel
Spreadsheets
Vlook-Up
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The Company
Chicago, IL
40,000 Employees
Year Founded: 1923

What We Do

NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

Why Work With Us

We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

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