Data Operations Analyst

Job Description
You are a strategic thinker passionate about driving solutions in Market Analytics & Reporting. You have found the right team.
As a Market Analytics & Reporting Professional within our Market Analytics & Reporting Team (MART), you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.
Job responsibilities:

• Analyze large datasets from various systems to derive meaningful insights.
• Manage BAU, ad-hoc tasks, and queries independently.
• Gather, understand, and document business requirements, including BRDs and Functional Specifications.
• Collaborate closely with the technology team to explain requirements and test developed solutions.
• Perform UAT in coordination with Operations Leads.
• Interact with other Tech teams for system inputs and enhancements.
• Manage projects end-to-end, ensuring quality output within timelines.
• Communicate progress to senior management and escalate issues timely.
• Liaise with global technology and operations teams for potential re-use.
• Adhere to key control, regulatory, and audit standards.
• Drive process improvement initiatives across regional and global projects.

Required Qualifications, Capabilities, and Skills:

• Graduate or Post-Graduate with at least 6 years of experience in operations and MIS reporting.
• Proficient in data analysis, data mining, and system analysis.
• Experienced in UI technologies such as Qliksense or Tableau.
• Strong business knowledge in Investment Banking, including product, process, and system knowledge.
• Ability to think and act strategically, dealing with day-to-day issues and executing projects.
• Excellent attention to detail and ability to know when a deep-dive approach is appropriate.
• Ability to drive results through a \"hands-on\" approach.
• Excellent verbal and written communication skills.
• Skilled in MS Office applications, including Outlook, PowerPoint, Excel, Word, Access, and Project.
• Ability to operate effectively in a dynamic environment with tight deadlines.

Preferred Qualifications, Capabilities, and Skills:

• Alteryx experience is a plus.
• Ability to understand and work on SQL.
• Good understanding of Software Development Lifecycle and Agile methodology.
• Strong analytical and problem-solving skills.
• Flexibility to work global hours.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.