Data Operations Analyst

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Data Operations Analyst within our Incident & Client Advisory (ICA) team, you will play a crucial role in implementing controls and diligently overseeing them to safeguard our firm. You will be part of the Assets & Wealth Management Operations Team, supporting all aspects of client onboarding, including the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. You will have the opportunity to ensure all prospects are onboarded in accordance with our strategy and assess financial crime risks and reputational risks of prospects and existing clients. Your role will involve making independent recommendations regarding AML risk and escalations as the first line of defense.
Job Responsibilities:

• Provide guidance to Bankers on reputational and financial crime risk concerns and collaborate with them for submissions to the Reputational Risk Committee and AML Forum/Committee.
• Partner with Bankers to prepare submissions to the Client Review Forum, addressing risk tolerance and client fit.
• Work with Global Financial Crime Compliance and Risk functions on client issues posing financial crime and reputational risk.
• Review overnight screening alerts and determine appropriate dispositions.
• Coordinate with ICA global counterparts on issues, findings, and practices.
• Ensure high-quality process outputs, adhering to procedures and internal quality standards, and escalate issues as needed.
• Drive effective issue resolution within policy boundaries, ensuring cases meet service level agreements.
• Handle sensitive client data confidentially.
• Adhere to documented process/quality controls with high accuracy.
• Conduct training and awareness sessions for new hires and staff refreshers.
• Coordinate with compliance and control functions for regulatory audits/requests/initiatives.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent.
• At least 5 years of working experience, with at least 3 years in KYC/AML.
• Broad knowledge of rules and regulations for various EMEA jurisdictions
• Strong organizational skills, including prioritization.
• Strong risk and controls awareness.
• Ability to identify and focus on issues holistically while being detail-oriented and independent in analysis.
• Adaptable to a fast-paced environment with multitasking capabilities and escalation handling.
• Proactive and takes initiative to assist the team.

Preferred Qualifications, Capabilities, and Skills:

• Strong knowledge of wealth management business/private banking.
• Experience in handling AML escalations.
• Excellent team player, open-minded, and willing to share information, knowledge, and expertise.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.