The department of Human Resources invites applicants to apply for the Data Management Associate role. This position is responsible for maintaining accurate employee data within the HRIS, supporting payroll processes, and ensuring compliance with employment regulations. This role provides customer support for HRIS-related inquiries, audits and manages employment documentation, and collaborates with internal departments to resolve data and compensation issues while ensuring the integrity of personnel records.
Initial Screening begins Friday June 12, 2026 and will occur every Friday thereafter, until filled.
Responsibilities- Maintains the accuracy and integrity of employee records by processing HR transactions and updates within the HR information system. Researches and resolves data discrepancies, responds to inquiries, and provides guidance to departments regarding employee data and HR processes. Analyzes transactions, including terminations, leave activity, time entry and service credit, and makes appropriate system corrections.
- Prepares, reviews, and maintains payroll-related reports and documentation. Collaborates with Payroll to research and resolve compensation discrepancies, including deductions, deferrals, and related payouts. Submits reports and supporting documentation to the Payroll Department and supports the biweekly and monthly payroll processes including out-of-cycle and retroactive payments.
- Responds to HRIS-related inquiries and assigned help desk tickets. Provides guidance on system navigation, role assignments, and standard workflows. Troubleshoots basic system issues and escalates complex matters to the supervisor as appropriate.
- Reviews Form I-9 and E‑Verify documentation for accuracy and compliance with federal and state regulations. Performs routine audits of employment eligibility records, processes corrections, and coordinates re-verification efforts, including maintaining documentation, tracking expirations, and communicating with employees.
- Prepares, scans, and maintains electronic personnel records, including documents related to benefits, employee actions, employee relations, leaves, etc. Assists with subpoenas and public records requests in coordination with the Office of Legal Counsel, as needed. Responds to unemployment related claims. Maintains and updates desk procedures and documentation. Ensures compliance with applicable policies and regulations by participating in training, seminars, and ongoing professional development.
Performs other duties as assigned.
Bachelor’s degree and one year of experience in HR, customer service, or data entry/analysis; or Associate degree (or a minimum of two years of college) and three years of relevant experience in HR, customer service, or data entry/analysis.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Skills Required
- Bachelor's degree and one year of experience in HR, customer service, or data entry/analysis
- Associate degree (or a minimum of two years of college) and three years of relevant experience in HR, customer service, or data entry/analysis
- Authorized to work in the U.S.; employer will not sponsor or transfer employment visas
- Experience maintaining HRIS records and supporting payroll processes (biweekly/monthly, out-of-cycle, retroactive)
- Knowledge of Form I-9, E-Verify, and employment eligibility documentation and auditing
What We Do
The University of Memphis is a public research university in Memphis, Tennessee, committed to academic excellence and community engagement. Driven by a philosophy of 'doing,' the institution leverages a diverse workforce of faculty and staff to foster a dynamic learning environment. The university provides a comprehensive range of educational opportunities and maintains a strong commitment to equal employment and institutional equity.
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