Data & Insights Senior Analyst

Job Description
If you want to grow your career in data visualization and have a passion for data analytics then our Consumer and Community Bank has the role and team for you. With a variety of opportunities to expand and refine your skills and expertise, joining our Data Analytics and Reporting Teams (DART) will facilitate it as you "tell the story\" with data, and building dashboards, adhoc reporting, and presentations along with so much more.
As a Data & Insights Senior Analyst in the Data Analytics and Reporting Team, you will be responsible for gathering requirements from business partners, determining the best way to \"tell the story\" with data, and building dashboards, adhoc reporting, and presentations as appropriate. We deliver high-quality dashboards to a wide range of audiences across the Consumer and Community Bank (CCB). Data is usually related to call center and scorecard metrics, but may also venture into smaller areas of CCB as well.
Job responsibilities

• Take vague non-data requirements and propose data solutions that will best fulfill customers' needs
• Collect data from a variety of sources and transform into optimally organized datasets.
• Perform statistical analysis on large data sets, leading to insights about improving the business, using tools such as Alteryx, R, Tableau, etc.
• Build and automate aesthetically-pleasing, user-friendly Tableau dashboards that effectively \"tell the story\" of data insights.
• Prepare and deliver presentations to executive audiences, including but not limited to dashboard demos and explanations of analysis
• Organize and manage projects effectively

Required qualifications, capabilities, and skills

• Bachelor's degree in mathematics, statistics, computer science, or related field
• 5+ years' experience in analytics
• Experience with Alteryx or similar data manipulation tool
• Experience with Tableau or similar data visualization tool and knowledge of best practices within data visualization and user experience
• Proficient in SQL; ability to write queries optimally and familiarity with complex calculations (e.g. Tableau LODs)
• Ability to deliver results quickly while also maintaining data integrity and accuracy
• Proven ability to work independently with minimal guidance, manage shifting priorities and projects, and deliver on time.
• Proven ability to communicate effectively both verbally and in written presentations

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.