Data Insights Manager

Posted Yesterday
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Hiring Remotely in USA
Remote
Senior level
Information Technology • Software
The Role
The Data Insights Manager translates data into actionable insights, builds dashboards, and collaborates to drive data-driven decisions across teams.
Summary Generated by Built In

What Makes Us Stand Out:

Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission. 

As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards, it’s a great time to join! 

  • Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
  • Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
  • #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!) 
  • #6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta  (Our second year in a row!) 
  • Inc Magazine’s 2023 Best Places to Work 
  • Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!) 
  • Inc 5000 America's fastest-growing private companies (Our third year in a row!) 
  • Certified Great Place to Work Canada 2024

The Data Insights Manager is a business-facing individual contributor who builds trusted dashboards and translates data into actionable insights for GTM, Product, and Finance. They align on consistent metrics, validate health scoring models, and deliver executive-ready narratives that drive adoption, retention, expansion, and revenue efficiency. Partnering with RevOps, Product Analytics, Data Intelligence, Marketing, Sales, and FP&A, they surface trends in funnel performance, ROI, forecasting, and planning to help leaders make confident, data-driven decisions.

This role is a great fit for someone with experience in SaaS environments who enjoys building from the ground up and partnering cross-functionally to drive impact.

As our Data Insights Manager you will:

  • Collaborate with Revops, Marketing, and Product on the GTM & Product metrics framework with clear, trusted definitions and calculations.
  • Ship role-based BI dashboards/scorecards that drive decisions across Product, CS, Marketing, Sales, Finance, and Accounting.
  • Deliver executive-ready insight readouts that convert signals into quarterly plans and weekly actions; lead health scoring and cohort analysis to surface risk/opportunity and enable manager coaching.
  • Standardize pre/post measurement and ROI methods, linking spend to qualified pipeline, bookings, CAC/LTV, and payback.
  • Partner with Marketing/Sales/RevOps on shared funnel and SLAs; run recurring pipeline and conversion reviews; align pipeline and bookings forecasts.
  • Collaborate with FP&A on planning, monthly forecasting/variance, scenario modeling, and headcount/capacity; communicate risks and corrective actions.
  • Partner with Data Intelligence to improve data quality, semantic layers, and performance; enable self-service analytics with certified assets and a transparent intake/backlog.

Does this sound like you?

If you have the following experience, then this is a great role for you:

  • 5–8 years in business analytics, ideally in SaaS environments.
  • Proven track record as an individual contributor delivering executive-ready dashboards and insights that drive action.
  • Expert in SQL and data modeling; able to partner with engineering on data models and semantic layers.
  • Hands-on with Looker, Tableau, or Power BI focused on design, certification, and stakeholder enablement.
  • Familiar and proficient with product analytics tools (Pendo) and GTM systems (Salesforce, HubSpot/Marketo, Zendesk, Churn Zero).
  • Strong storytelling and communication; frames ambiguous questions and drives action.
  • Solid measurement fundamentals: baselines, pre/post analysis, and basic experiment reads.
  • Proven collaboration with Marketing, Sales, RevOps, and FP&A on funnel, ROI, forecasting, and planning; financial acumen across forecasting, variance, scenarios, and headcount/capacity.

Experience with the following tools: 

  • BI: Looker, Tableau, Power BI, Sigma
  • Data: SQL; semantic layer (e.g., dbt-managed)
  • Product Analytics: Pendo, Redash
  • GTM: Salesforce, HubSpot/Marketo, Zendesk, Gainsight/Churn Zero
  • Documentation: Confluence or Notion

Example Projects:

  • Launch role-based dashboards: CS renewal prep, Support resolution, Sales pipeline quality, Marketing campaign ROI, Product activation/adoption, Finance ARR/retention.
  • Analyze customer health score data to validate model accuracy and distill insights into clear coaching recommendations.
  • Deliver quarterly GTM/product insights with recommended actions; track adoption and impact of recent deliverables.
  • Create concise data dictionaries and usage guides to increase trust and reduce confusion.
  • Run joint Marketing/Sales QBRs and monthly pipeline reviews; deliver conversion insights and action plans.
  • Produce monthly FP&A forecasting and variance readouts with driver analysis; contribute to annual planning and re-forecasts.

Reasons why you would love it here!

  • Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
  • In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
  • In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
  • We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
  • We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
  • And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.

Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.

Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program.

Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact [email protected]

Top Skills

Churn Zero
Confluence
Hubspot
Looker
Marketo
Notion
Pendo
Power BI
Salesforce
SQL
Tableau
Zendesk
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The Company
252 Employees

What We Do

Granum is the unified software ecosystem behind LMN by Granum, SingleOps by Granum, and Greenius by Granum, built specifically for North American landscaping and arborist businesses. We are more than just a software login—we are your dedicated partner. We blend intuitive, industry-specific technology with hands-on implementation and real human support. Our sole mission is to help you improve your business, unlock your potential, and lead with confidence.

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