Data Insights Analyst

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Position Overview:

Care.com is looking for a Data Insights Analyst to join the Analytics & Data Insights team who will be passionate about learning the Enterprise business while using data, technology, and analytics to provide valuable insights to drive the company’s critical business decisions.

Note: This is a hybrid position, working Mon/Wed/Thurs from our Uptown Dallas, TX office location. 

What You’ll Do:

• Partner with product managers, marketing leaders, and other internal teams to address complex business questions and provide insightful analysis and strategic recommendations through strong storytelling capabilities to both technical and non-technical stakeholders
• Turn data-based observations and insights into hypotheses through analytical rigor, leading to A/B tests that will confirm or deny those hypotheses and ultimately improve the performance of our sites
• Take ownership, from definition to reporting, of metrics related to the functional area that you support
• Monitor engagement and conversion trends across the Care.com platform, identify breaks in trends, understand underlying drivers, and surface opportunities and threats
• Develop advanced metrics and visuals, by collecting and integrating data from various sources, including web analytics tools and internal databases
• Be a Care data guru - be the point of contact for all data questions and insights 

Who You Are: 

• 2+ years of professional experience in a business intelligence analyst and/or data analyst position
• Strong SQL skills are required (Snowflake, Mysql)
• Proven ability in data analysis, structuring, transforming, and visualization is required, with a strong preference for Tableau. Experience with Domo, PowerBI, or Looker will also be considered.
• Experience measuring the impact of products and/or marketing initiatives on conversion and revenue
• Experience Influencing product and marketing teams to make data-driven decisions
• Take initiative in solving business questions that data could potentially answer by producing top-down data-driven solutions to address them
• Strong product development mindset and focus on actionable analytics: e.g., Ability to surface signals in our data and work with Product/Engineering to transform these into concrete tests
• Experience building comprehensive dashboards
• Experience completing exploratory deep dives into data to find ways to optimize the customer experience
• Experience using relational databases and big data via writing performant queries in SQL against large datasets in various environments
• Experience crafting and presenting complex business case studies
• Ability to work independently with high-level direction
• Willingness to proactively engage with partners across many disciplines
• Consistent ability to produce quality, accurate and highly detailed work product 
• Experience with Amplitude, a plus 
• Be a creative, global thinker & team player
• Statistical knowledge and modeling, a plus 

For a list of our Perks + Benefits, click here!

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range: $82,000 to $90,000. 

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

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